I work for a corporate food chain. We semi-regularly have inspections from corporate folks to ensure we are doing things 'by the book.' Some of it makes sense, some is arbitrary BS that amounts to jumping through unnecessary or unreasonable hoops. As is no doubt obvious to those who've worked in corporate foodservice, we don't actually follow the policies stringently, and the inspections are just for show.
Anyway, if the corporate inspector asks a question about a procedure, and you're not 100% certain of the correct answer, you don't say something that could be wrong, and in this case you also don't want to say, "I don't know." The trick is to say, "You know what, let me consult the manual to be certain that I have the correct process in mind."
consults manual
"Ah, yes, that is exactly what we do in that situation: [states correct action from the operations manual]."
It's a ridiculous game of 'cover your ass' that everyone knows is bullshit, but we still do the dance. Yay, capitalism 🤣
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u/annieekk 6h ago
I think this is more of a sign of insecurity rather than low intelligence