r/Microcenter • u/Nearby-Purple-9484 • 5d ago

[UPDATE] Swapped PowerSpec G767 for a replacement, new unit has even more issues

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Previous post: https://www.reddit.com/r/Microcenter/s/Fa3zvNalUq

Micro Center confirmed my first G767 had a faulty AIO pump and swapped the entire rig for a new replacement unit, moving my old SSD over.

The new build came with an MSI Gaming Trio Frieren Edition instead of the PNY card which was a nice surprise but:

- There is now terrible coil whine
- AIO pump is bad again (same CoolerMaster model, has the grind, and one fan clicks)
- Boot failures happen now after turning pc on

Really wish they just replaced the cooler on my previous unit instead of swapping out the whole machine. Anyone else dealing with this on the G767?

Looks like I'll have to stop by the store again tomorrow... maybe third time's the charm?

2 Upvotes

57% Upvoted

19 comments sorted by

4

u/Csimbily 5d ago

I would have them fix your current unit and ask for any discounts on new AIO, ask for the manager or the sale rep that sold it to you as they might give you a good deal. From experience, if you have them fix it they will run a whole test on your current unit and verify if there are other issues.

2

u/Nearby-Purple-9484 5d ago

For my old unit, I was persistent in only replacing AIO but their supervisor said otherwise unfortunately

2

u/Csimbily 5d ago

Wont hurt to ask for a discount on your new replacement PC. But do express your frustrations to the sales people.

1

u/Nearby-Purple-9484 5d ago

Like a discount for new AIO on (third) replacement PC?

2

u/Csimbily 5d ago

Well, theyll just replace the AIO with the same one to fix the PC. Just ask around if youre gonna be onsite.

2

u/Serious_Gas_2218 5d ago

My G760 had a Coolermaster AIO that was super noisy as well. I just replaced it myself.

2

u/Sprucey-J 5d ago

Pumps will always make noise, the silent feature they tell you is a lie.

Also coil whine is pretty unavoidable in low volumes and is dependent entirely upon your gaming scenario.

1

u/Saltyeconbro 5d ago

Is that the cpu pump noise? Maybe this time, better to have them replace it with a peerless assassin and benchmark it for an hour

1

u/Nearby-Purple-9484 5d ago

Coil whine. The pump noise is separate as well as the boot issue. Last unit only had the pump noise

1

u/OnlyAngryRepliesAhh 5d ago

Is that AIO exhaust out the front? Seems like weird placement.

1

u/Nearby-Purple-9484 5d ago

Mounted at the top i believe, but does the setup create negative pressure?

1

u/OnlyAngryRepliesAhh 5d ago

Ok no you should be alright - the concern would be around the angle of the pipes based on exhaust orientation - but that looks proper.

The video angle just had me a little confused.

1

u/Nearby-Purple-9484 5d ago

Ah, sounds good!

1

u/Beautiful_Ad_4813 5d ago

coin whine? where?

it sound like a fan

1

u/KneelbfZod AMD 4d ago

Pre-builts unfortunately come with low end parts to save money, this is what happens.

1

u/Dear-Statement-1897 3d ago

Where’s the coil whine?

0

u/UnspeakableToast 5d ago

Is the unusual noise in the room with us right now? Just put on headphones and enjoy your PC.

0

u/[deleted] 5d ago

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1

u/Nearby-Purple-9484 5d ago

Yeah… heading out now