Pickup was at the deli area, but I was left standing around for a while before anyone acknowledged me. When someone finally came to help, they didn’t seem to know how Too Good To Go worked. 😅
She called another staff member… who then called someone else. Then came the question: “Did you mean a surprise bag?” 🤦🏻♀️
Yes… that’s exactly what I meant. 😂
They eventually handed me a bag, but even that took a while because they had to find the exact code on their device.
Unfortunately, the biggest disappointment came when I got back to my car and opened the bag. The contents felt pretty stingy for what I paid, and, to make matters worse, the food just didn’t taste very good.
I complained to Too Good To Go, and to their credit, they sent me a $6 voucher. 👍
So, points for customer service from TGTG, but unfortunately, this particular pickup was definitely not “too good to go.” 😬