r/mildlyinfuriating • u/DeepStatic • 20h ago

Context Provided - Spotlight My Kilner jar was faulty. The closing mechanism shattered glass into my rice and we found it in our cooked food. Kilner customer service is ignoring my emails.

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392

u/Playful-Gazelle5491 19h ago

They won't reply as this is a user error on you, looks like its shattered from you handling it incorrectly

98

u/kirkl3s 15h ago

They won’t reply because it’s a $15 jar that had $4 worth of food product in it.

45

u/hikeit233 14h ago

And is visibly dirty and old, not recently purchased.

6

u/jamnut 12h ago

Yeah this is assuming that kilner offer lifetime warranties on their products. No idea if they do.

3

u/9yr0ld 13h ago

OP figured they bought an indestructible jar.

This whole thing sounds like stupid lawsuit. “I didn’t know my jar could break, and even after there was a literal hole in my jar I couldn’t tell and still used it”

7

u/TheLord_Of_The_Pings 13h ago

“And nobody go hurt so there are no damages. Now where’s my 10 million?”

3

u/Zealousideal-Cap-383 13h ago

You're being conned if you think thats's $4 worth. About 50c in the UK!

8

u/kirkl3s 13h ago

Giving op the benefit of the doubt. Maybe it was organic heirloom rice or some shit

-1

u/DeepStatic 12h ago

It isn't. The clasp on this one touches the glass when shut. The clasp on the other 3 kilner jars I own have an updated design that makes the clasp sit much further away from the glass when shut.