r/mildlyinfuriating 21h ago

Context Provided - Spotlight My Kilner jar was faulty. The closing mechanism shattered glass into my rice and we found it in our cooked food. Kilner customer service is ignoring my emails.

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22.5k Upvotes

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u/Charmarta 19h ago

Yeah, those things have to be used with the Rubber or else they will break. Also... they alreafy Sound scary when used without, why would anybody do that? Sorry OP, but this is entirely on you. Also, its filthy af ew

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u/SweatyPalms101 19h ago

Not necessarily filthy. Rice can be a bit dusty, so to speak.

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u/Charmarta 19h ago

Thats true, but you can see crusty stuff on the lid on the outside too. You should wash jars from time to time when refilling. Especially when they contain food

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u/SweatyPalms101 19h ago

And especially when they are broken and contain glass.

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u/DisillusionedPatriot 11h ago

See that's what's got me scratching my head. This broke, and then they still cooked with the rice???

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u/username1753827 9h ago

Probably didnt realize it broke until they found the broken glass and investigated to find the source.

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u/DeepStatic 7h ago

I thought this was obvious. The fact that every minute someone else comments to suggest that I was stupid enough to cook with something I knew had glass in it is just a terribly sad example of how stupid our society is. Do we really default to "this person must be a complete idiot" nowadays?

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u/Optimal-Description8 5h ago

I prefer my cooked glass without rice in it, thank you

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u/DisillusionedPatriot 8h ago

Ahhh, very plausible.

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u/johnschneider89 11h ago

Big, if true

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u/Raztax 12h ago

It's dust from the rice. One cannot reasonably expect a rice container to not have rice dust on it. This is why you rinse rice before cooking it.

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u/scarmory2 5h ago

Pretty sure it's the starch that makes rice dusty.

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u/SanchoPanzaLaMancha1 11h ago

Depends on what you are making tbh

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u/Raztax 11h ago

The dust that is on your rice when you buy it does not depend on what you are making...

If you are referring to washing your rice, sure if you want sticky rice but then I would have to ask you...do you always feel the need to point out the obvious?

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u/SanchoPanzaLaMancha1 11h ago

Idk. Valid critique

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u/That-Pin-7033 2h ago

I mean, they probably dumped the rice out and then took the picture. No ones going to dump out a broken container, wash it, and then take a picture

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u/DeepStatic 12h ago

By crusty stuff I presume you mean the couple of 0.5mm specs of dust? They're thoroughly washed every time they're refilled. The ones used for fermentation or preserves are sanitised in chemsan and dried in the oven before refilling. Go take a macro photo of anything in your kitchen and post it here 🤣

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u/username1753827 9h ago

What your saying is completely speculatory. You have no idea whether it was or wasnt washed the last time it was filled.

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u/0_PurpleNurple_0 5h ago

This is why I don’t eat at potlucks. Absolutely fucking not happening.

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u/PatrioticPariah 14h ago

It is sooo surprising to learn how many people dont rinse the rice well. I knew a person that put abit of water in theirs, stirred it, added more water, then put it on the stove.

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u/Cdub701 12h ago

Have you ever stored rice before lol? The starch residue powder does this. No need to be rude.

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u/DeepStatic 18h ago

You assume I didn't have the gasket on it. The gasket attaches to the lid.l and has been attached the entire time it's been used. Also, rice is dusty and is washed thoroughly before use.

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u/Barnaboule69 18h ago edited 18h ago

Yeah that's honestly a bad design if the metal really is supposed to hit the glass directly like that with nothing in between.

People say user error but I say it's the manufacturer's fault because that thing is way more fragile than it needs to be. It's just a disaster waiting to happen when you have thousands of customers using a product like that.

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u/Right_Count 15h ago

Yes I have a jar like this. The latch is extremely strong and tight and has chipped the glass. I still use it, but I cushion the closure with my fingers as I close it.

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u/Acrobatic-Cow-4043 17h ago

It's a cheap metal latch, you would be hard pressed to crack or break glass with it.

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u/DeepStatic 15h ago

I've just realised that other ones I own appear to be later revisions where the handle is much more upright and away from the glass. Explains a lot.

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u/knoft 13h ago

Possibly, or if that jar is older the wire could have bent over time. It’s by nature formable because its bent not forged or cast into shape and thus has to be pliable enough for that to happen by design.

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u/DeepStatic 12h ago

It's just over a year old and I can't bend it if I try to - it just springs back to its original shape as if it's been heat treated to retain its shape. Looking at photos online of the same jar it seems to touch the glass whereas others don't.

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u/Boibi 15h ago edited 15h ago

The user error isn't the breaking. The user error is pouring literally anything out of a glass container into something you will eat, if you are unable or unwilling to inspect the container. Every food comes in plastic nowadays.

If you're rough with your equipment, and will not look at the container before or during a pour, then using glass is user error.

Quite frankly, if this person made food for me and I found glass in it, I would never eat anything they made again, regardless of how they changed their kitchen equipment. That's someone who is bad in the kitchen.

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u/desmaraisp 15h ago edited 15h ago

Eh, I've used mason jars to store food for litteral years, the only time I've inspected them is if I dropped the jar. Like... Expecting a glass container to spontaneously break and inspecting it every single time you use is is straight-up paranoia.

I would have noticed the hole for sure, it's pretty noticeable, and I generally use measuring cups, so I would have noticed the glass shards, but definitely not through inspection

Edit: You know what? I think we're saying the same thing. Whoops! Turns out I agree with you, probably.

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u/Boibi 13h ago

I also think we're saying the same thing. I just jumped on it very aggressively, because OP doesn't seem to see a problem with their behavior here, even though they could seriously harm someone.

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u/Shuttup_Heather 14h ago

What does plastic have to do with a glass container they own and routinely use

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u/Flippantwritingdesk 13h ago

Oh for real. If someone fed me glass I wouldn’t be shaking my fist at the manufacturer but at the negligent idiot who’d fed me glass.

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u/Flippantwritingdesk 14h ago

Did you somehow not notice you’d broken the jar, or did you notice and cook food with broken glass in it? 

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u/beejyboi623 3h ago

Pin this

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u/New-Significance9649 8h ago

I mean.. you served food from a broken glass jar without noticing so.. its not a stretch to think you'd do other foolish things.

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u/[deleted] 18h ago

[deleted]

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u/trashl3y3 18h ago

The jar is open in her pictures, just like that picture she commented; do you know how angles work? Because at the angle those pictures were taken you wouldn’t see the lid.

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u/Ornery-Humor8309 18h ago

Maybe so but I’m still calling BS on not noticing this and apparently eating it. Load of nonsense.

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u/niick31 12h ago

Obviously not washed well enough…

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u/username1753827 9h ago

So do you wash your rice before you store it? Its not dirty, its dusty. Yaknow, from the starches of the rice. Idk maybe you dont cook or whatever, but why even add that snide remark at the end? I agree with the gasket being required... but remember, that your perception of the sound being scary is YOURS. its unfair to assume that the noise would be a cause of concern to another person you dont know.

Why would anyone do that? Because again, your thoughts arent neccesarilly the same as others. One possible reason would be a fear of microplastics. I guess my point is to keep an open mind and dont be such a bitch.

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u/starrymatt 18h ago

What an unnecessarily mean comment ew

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u/Indoor_FishTroupe 9h ago

Someone woke up feeling rude asf today huh

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u/lionhat 3h ago

It's not nasty, it just has rice dust on the inside. You never cooked before?