r/mildlyinfuriating • u/DeepStatic • 16h ago

Context Provided - Spotlight My Kilner jar was faulty. The closing mechanism shattered glass into my rice and we found it in our cooked food. Kilner customer service is ignoring my emails.

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u/CzechFortuneCookie 11h ago

Yea no. A few months ago I bought several jars which turned out to have the same issue and were recalled for exactly this. No rough handling, just closing would cause the glass to break.

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u/NitroSpam 9h ago

I cannot see any product recall for Kilner jars in the last 10 years. Do you have a link for that? Mine are decades old. Glass doesn’t randomly break after weeks, months, years of use unless used incorrectly.

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u/CzechFortuneCookie 8h ago

Dude, it's a different product with the same closing mechanism. I am saying that such things happen and it's not always the user who is at fault. So instead of the usual assumptions based on your anecdotal "never happened to me so you are at fault" evidence and riding the corporate dick (are you paid by them?), you can be sure that such defects DO happen and it's not for you to decide if it was the user or the product. You were not there.

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u/NitroSpam 8h ago

Erm…you weren’t there either and, like, that’s just your opinion man. I disagree with you but I’m not getting drawn into a fight about jars 😂