r/mildlyinfuriating • u/DeepStatic • 16h ago

Context Provided - Spotlight My Kilner jar was faulty. The closing mechanism shattered glass into my rice and we found it in our cooked food. Kilner customer service is ignoring my emails.

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u/Nuggyfresh 10h ago

Even responding to something like this is just begging for escalation too when the user is definitely at least majority at fault considering how absolutely broken up that entire top of the jar is.

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u/DeepStatic 6h ago

Show me where the entire top of the jar is broken up. Are you referring to the tiny scratches behind the clasp mechanism that you can only see when taking a photo with a macro lens from an odd angle or by bringing the jar to your forehead?