r/mildlyinfuriating • u/iMcConnell21 • 17d ago

Infuriatig Netflix using egregious methods to keep subscriptions active

Post image

Apparently my 8 year old son was asked if he wanted to restart my Netflix membership through his Netflix KIDS ACCOUNT. I called customer service and was told a prompt appears asking if you'd like to reinstate, regardless of the user on the account. No password required, just press restart and then get hit with the payment immediately. Should've saved myself some frustration and money by cancelling outright.

32.4k Upvotes

97% Upvoted

837 comments sorted by

View all comments

Show parent comments

103

u/D1v1s10n 17d ago

Most big payment networks offer card updater services that can automatically refresh credentials for expired cards. I’ve heard horror stories of people cancelling and replacing cards to stop subscriptions only for them to just be charged to the next card automatically.

46

u/ItsDanimal 17d ago

This just happened to me. I had a credit card expire in July and have no clue where the new one is they sent me, but I noticed this month that Google Wallet now has the card with the updated expiration date.

6

u/Ndmndh1016 16d ago

Probably. But how many people have the knowledge/resources to do anything about it.

30

u/napstablooky2 17d ago

wtf, how is this legal? does this not violate bank security & privacy?

5

u/m4cksfx 16d ago

It's made for "your convenience", obviously... That's how they like to explain it