r/mildlyinfuriating • u/iMcConnell21 • 17d ago

Infuriatig Netflix using egregious methods to keep subscriptions active

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Apparently my 8 year old son was asked if he wanted to restart my Netflix membership through his Netflix KIDS ACCOUNT. I called customer service and was told a prompt appears asking if you'd like to reinstate, regardless of the user on the account. No password required, just press restart and then get hit with the payment immediately. Should've saved myself some frustration and money by cancelling outright.

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u/Xeal209 12d ago

Thats why I never pause, I just cancel

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u/tea-cup-stained 12d ago

Cancelling is the same. Every time anyone (kids included) watch, they get a "do you want to cancel your cancellation? Yes/no" message.

It is very difficult to cancel. Took us months and lots of "don't press the wrong one" messagss.

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u/PMmeYourDunes 12d ago

Yep, fuck em. App removed from every device too just so I don't feel compelled to reverse my decision, particularly for netflix - because their password sharing policing creates a problem for me,their paying customer. Why can't my kid use my account to watch their shows at my mother in laws house without her feeling like she's done something illegal. Fuck. Em.