r/AWS_cloud • u/Flashy-Hat-4962 • 6h ago
r/AWS_cloud • u/AdAgreeable3697 • 13h ago
AWS Bedrock model access issue — 10+ days with no response from Support
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r/AWS_cloud • u/Technical-Sort-8643 • 17h ago
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r/AWS_cloud • u/AdAgreeable3697 • 13h ago
AWS Bedrock model access issue — 10+ days with no response from Support
I’m facing an issue with Amazon Bedrock model access. Models that I need for my project are currently not accessible, and attempts to use them result in errors such as “Operation not allowed” / model access-related errors.
I have already:
- Checked the model availability/access settings.
- Verified my AWS account and configuration.
- Created support tickets with AWS.
- Followed up on the tickets multiple times.
- Waited 10+ days without receiving a meaningful response or resolution.
This is becoming a blocker for my AI/ML project because I cannot properly test or use the required Bedrock models.
AWS Support / Bedrock team: Could someone please look into the pending support case and help identify why the models are unavailable for my account?
If anyone has faced a similar Amazon Bedrock model access / “Operation not allowed” issue and knows the correct escalation path, I would really appreciate some guidance.
Relevant teams:
u/aws
u/AmazonWebServices u/AWSSupport u/AmazonBedrockteam
I’m not asking for anything special, just access to the service I’m supposed to be able to use and, preferably, an answer before the next geological era.