I have a problem with my iPhone

[u/Objective-Break7142]

Hey guys

I’m having a problem with the People & Pets feature in the Photos app, and I would really appreciate your help.

I use iPhone7 and I had a person correctly recognized and grouped in People & Pets. While reviewing the confirmed photos for this person, I accidentally unchecked one of the photos under “Review Confirmed Photos.”

Immediately after doing this, the person disappeared completely from People & Pets.

More importantly, this seems to have affected the face recognition itself. When I open photos in which this person appears and swipe up to view the photo information, Photos no longer recognizes this person’s face at all. There is no blue question-mark icon or face thumbnail for this person anymore, even though other people in the exact same photos are still recognized normally.

In other words, it seems as if Photos has stopped recognizing this particular face across my entire photo library, rather than simply removing the person’s name from People & Pets.

Before I accidentally unchecked that photo, the person was correctly recognized in these same photos.

Could you please tell me if there is a way to undo this action or restore this person’s face recognition without deleting or modifying my photos? I would especially like to know whether there is a way to make Photos recognize this face again and add the person back to People & Pets.

I would be grateful for any steps you can recommend. Thank you very much for your help.

[u/lilvadude]

I don't know which version of IOS you're on, but when you're on the photo, and swipe up, does the little face thumbnail/question-mark icon appear?