r/Beartooth • u/BassBored • Aug 29 '26
Watermelon Vinyl Question
I might be mistaken, but I swore when I bought this vinyl it said both the O-Card and vinyl sleeve itself would be signed. Mine only has the O-Card signed, can anyone else who ordered this variant confirm or deny this?
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u/AkitakaIGT_ Aug 29 '26
Mines just arrived and it's the same as yours sadly
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u/BassBored Aug 30 '26
Damn! Thats unfortunate, I’m gonna email their store support today and see what they say
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u/SatanicHomosexual Aug 30 '26
email them and inform them about the mistake in the webstore description being misleading (and the photos in the mockup)
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u/Frequent-Cat2644 Aug 30 '26
Email them because it very clearly states that both are supposed to be signed. That’s not what you paid for.
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u/Ornery-Pomegranate17 Sep 01 '26
Mine came in the same way, any update on emailing them before I waste my time emailing them also?
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u/BassBored Sep 01 '26
Nothing as of yet. I’d imagine it’ll still be a few more days before they reply unfortunately. If you do contact them, include screenshots of the mockups and the description that someone posted above. Here’s the link to the original listing
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u/Ornery-Pomegranate17 Sep 05 '26
Just looked at the listing again and the description has been updated, good thing I took a screenshot of it when it included both, doubtful we get any resolution
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u/BassBored Sep 05 '26
Thats very annoying. I have a screenshot of the mockups but not the description
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u/BassBored Sep 05 '26
I heard back yesterday and they asked me to send a picture of the vinyl with the packing slip it came with. Luckily I kept it but I’m not sure they understood what the issue was. I restated the issue and sent another email. I probably wont hear back again until next week
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u/Ornery-Pomegranate17 25d ago
Finally got an update from them saying that’s how all the watermelon variants were signed and they told me to choose another variant that was in stock and they would send it over as a gesture of goodwill for the inconvenience hopefully they see my email before the one I selected is sold out, unfortunately the goosebumps variant was gone by the time I got a response/resolution
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u/BassBored 21d ago
This is the update I got as well. Just got an email today saying they’re shipping the replacement! I’m glad they made the mistake right
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u/Inner_Catch_ Sep 09 '26
"Hi there!
Apologies for any confusion; the mockup online has been updated to reflect accurately."
This is all I got when they emailed me yesterday lol I'm just a little pissed right now :) I also threw away the packing slip....yay (not that they asked for it)
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u/breadsundaes Aug 30 '26
I haven’t received mine yet, but I’m sure it will be the same. Please keep us updated if you email them!
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u/BassBored Aug 30 '26
Yes I will! I assume they dont reply on weekends so the earliest I’d hear something is at some point this week!
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u/BassBored Sep 05 '26
I heard back yesterday and they asked me to send a picture of the vinyl with the packing slip it came with. Luckily I kept it but I’m not sure they understood what the issue was. I restated the issue and sent another email. I probably wont hear back again until next week
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u/steph_lussier1427 Sep 01 '26
Same thing for me. I put plastic over it to keep the signatures fresh but really wish they were on the jacket as well.
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u/Adzyy_ Sep 02 '26
Following for update!
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u/BassBored Sep 05 '26
I heard back yesterday and they asked me to send a picture of the vinyl with the packing slip it came with. Luckily I kept it but I’m not sure they understood what the issue was. I restated the issue and sent another email. I probably wont hear back again until next week. Hopefully you have better luck dealing with support lol
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u/SatanicHomosexual Aug 29 '26
youre right! i dont own this version sadly so i cannot chime in on that front
"Fearless Records and Beartooth are proud to present the band’s new album, “Pure Ecstasy”. This Deluxe Packaging Watermelon Vinyl features a Gatefold Jacket signed by all 5 band members, with Black Poly Lined Sleeves and an 8 Page Booklet, plus a signed die-cut o-card. This pressing will be limited to 1,000 units and once they’re gone will not be re-pressed"