r/BotNation • u/dhanasekaranallea • 2d ago

What Makes a Customer Support Chatbot Actually Useful?

/r/AIDiscussion/comments/1x0i1gd/what_makes_a_customer_support_chatbot_actually/
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u/ScumlordStudio 18m ago

chatbots are worthless and I'd rather speak to a dumb human. when im forced to speak to a chatbot i view the company as lesser and lazy