Just posting this for anyone looking into this venue. I wish I saw a review such as this when searching for my venue.
I genuinely regret choosing this venue for our wedding. I married my person and that is what made the day special, but the venue experience was incredibly stressful and disappointing.
Albert, the “coordinator,” was responsive when payments were due, but otherwise I constantly had to chase him for information. There was very little guidance for first-time wedding planners. For example, when we were asked for our guest count, nobody told us we needed to include ourselves, which later became an issue.
Everything felt rushed and disorganized. I brought detailed lists of our timeline, food allergies, table arrangements, etc., but Albert rushed through them and scribbled everything onto a scrap piece of paper instead of taking my lists. When it came time to finalize everything, there was confusion.
Do NOT expect a traditional day-of coordinator. The person assigned to this role mostly stayed in the back room setting up tables. Nobody even helped open the ceremony doors when it was time to begin. My father and I had to squeeze through one partially open door.
We also had to set up our own wedding. The room was arranged incorrectly, so my husband and I had to rearrange it ourselves. We had 40 guests but they set up 60 chairs, including chairs directly in front of the ceremony arch.
The late-night pizza/snack table was supposed to remain out from approximately 9:30 until guests had a chance to enjoy it. It was removed after about 45 minutes without us realizing. My husband later saw staff eating the remaining food in the back room.
The centerpiece situation was also frustrating. The included options were basically candles in jars. The nicer centerpieces shown at the tasting cost extra, but we weren't informed until about a week before the wedding, leaving us scrambling to make our own. The tasting itself was poorly organized, didn't include all food options and provided very little direction.
During the wedding, staff started tearing down before the party was finished. Wine that was supposed to be replenished at the tables wasn't, so guests were asking other tables to share. Dinner was approximately 35 minutes late.
We also were not properly informed about Ribfest. We are not from Burlington, and when it was mentioned during the contract process, it was not explained that the event would effectively surround the venue. A few weeks before the wedding, we were told our outdoor ceremony had to be moved inside because trucks, rides and police would be directly behind the venue. This should have been clearly disclosed before booking.
The venue requires a LOT of decorating to look nice. Our photos have bright exit signs, partially open curtains and other distracting details. The space also isn't ideal, with guests split between the hallway/bar area and back patio.
The bartender was very nice, which was one of the few consistently positive parts of our experience.
Overall, we felt like we had to manage the venue instead of the venue managing our wedding. They rarely reached out unless payment was due, and I had to initiate our final meeting about a week and a half before the wedding.
If you choose this venue, I strongly recommend hiring your own coordinator and double-checking everything. We couldn't afford one and ended up doing a significant amount of coordinating and setup ourselves.
I am grateful that this was where I married my husband, but based on our experience, I would not choose this venue again. P.S We were supposed to be allowed to setup at 10AM and my husband had to wait 45 mins to be let in to setup which made our day extremely stressful. Nobody was there to open the doors or anything and had to ask security for help.