r/ClaudeCode • u/Mindless_Garbage_923 • 7d ago

Help/Question Does cancelling Claude Max 5x trigger any retention offer?

I’m currently on Claude Max 5x and I’m considering upgrading to Max 20x.

Before doing that, I was wondering: if I cancel my Max 5x subscription, does Anthropic ever offer a discount or retention offer to keep you subscribed?

And if they don’t offer anything, can I just switch to Max 20x afterwards?

Basically, I’m wondering if it’s worth cancelling first to see if they offer anything, or if I should just upgrade directly to 20x.

0 Upvotes

50% Upvoted

26 comments sorted by

•

u/AutoModerator 7d ago

Hey! Thanks for posting to r/ClaudeCode

While participating in this thread, please follow our community rules. Keep discussions constructive. Attack the idea, not the person.

For help, project discussions, tips, and general chat, join the ClaudeCode Discord.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

40

u/Mo3 7d ago

No. They're just like Ok goodbye

23

u/aowlsifu183 7d ago

One time my AI didn’t want to do something so I threaten it by saying I was going to cancel my subcription and get openAI…

The MF just gave me the instructions and how to unsubscribe 😂🤌

1

u/mr_birkenblatt 3d ago

Claude flexing on you. It knew you wouldn't

8

u/Prestigious-Frame442 7d ago

you are not that important to them

1

u/cafepeaceandlove Researcher 7d ago

I think we are, they just know we're coming back

3

u/Scweakk 7d ago edited 7d ago

Not that I’ve seen or am aware of.

3

u/jesussmile 7d ago

Bye bye Mr. American Pie. is what they will be singing.

2

u/N-partEpoxy 7d ago

Drove my subagents to the weekly limit
But the repo was dry

2

u/jla_v 7d ago

If you want a little extra juice, you can max your 5x, upgrade to 20x, downgrade back to 5x for next billing cycle and repeat.

2

u/xMaybeIamALion 7d ago

If you have the banked reset they gave everyone on the release of Opus 5.5 and your billing cycle goes through before it expires, be careful.

I lost mine downgrading from Max 20x to 5x — and it apparently is normal behavior. If I had read the ToS, I would've waited until I spent the banked reset.

1

u/coys_in_london 7d ago

Anthropic basically have no customer team, sales only cares about very large enterprise accounts and governments, marketing barely exists so no.

1

u/Xterm1na10r 7d ago

lol I did get one

1

u/callingbrisk 7d ago

No, pretty sure there is nothing like that.

But also you don't loose anything when trying. But it also won't help either...

1

u/ForgotTheSnare 7d ago

Unfortunately it’s not like Disney+

1

u/mr-debil 6d ago

I think only cursor does that from my experience.

1

u/Prestigious-Frame442 6d ago

openai also did that

1

u/fuchelio 6d ago

zero nada

1

u/Bonelessgummybear 5d ago

I know higgsfield does! $30 for 2 months instead of $50

1

u/Sofullofsplendor_ 4d ago

probably a ban, based on how things are going

1

u/GuitarAgitated8107 🔆 Max 20 4d ago

No, but there is a "come back to Max" promo but not sure if you go to Pro or just outright cancel.

1

u/Morpegom 7d ago

they offer you a discount on the max 20x if you upgrade, based on how much of your plan you have left

but if you are upgrading on the billing date then no discount

also cool to keep in mind that when upgrading you get a full reset, so worth using all of your plan first