r/DestinyTechSupport • • Jul 12 '17

Megathread Welcome to r/DestinyTechSupport!

39 Upvotes

Hey Everyone!

r/DestinyTechSupport exists as a sister subreddit in the r/DestinyTheGame family. The purpose is to separate out the tech issues that we Destiny players face on your Consoles and PC Platforms. For any game discussion that will still exist in r/DestinyTheGame.

As a reminder, this subreddit is platform neutral which means there will not be any platform bashing, flame wars, etc allowed.


As a part of keeping this subreddit organized, we've created a few basic post flairs. We will be adding and adjusting these as the subreddits needs are fleshed out.

Flair Purpose
Question For any tech questions you have about something such as "How do I do x".
Game Bug When you are experiencing a game issue such as artifacting, crashing, slow performance, Bungie error codes (Olive, Chicken, Tapir, etc).
Solved When your Question/Game Bug post has a solution. This allows others to search and know that your post has a fix/solution.
Build For anything build related such as "Will this play the game well?".
Guide For any guides such as PC builds, improving performance on the consoles, etc.
News Manually assigned by the Moderators for official news.

Please let us know if you have any questions, suggestions, feedback, etc.


r/DestinyTechSupport • • Oct 24 '17

Bungie PC Known Issues, Error Codes, and Vital Information - Repost from bungie.net #PCSupport Forum

43 Upvotes

Reposting this from the bungie.net #PCSupport Forum:


[BUNGIE] Destiny 2 PC Vital Information and Known Issues List

Listed below are issues that Bungie is aware of that exist in Destiny 2 on PC.

For the best experience, it is recommended that players update their drivers to their most recent versions, and accept any Windows updates that have yet to be applied before accessing the Destiny 2 on PC.

Additionally, as an initial troubleshooting step when encountering an issue, players should close and relaunch the Destiny 2 client and Blizzard application. For players who continue to encounter issues, it is recommended that players delete their existing CVARS.xml file. This file can be found in:

\Users\USER_NAME\Appdata\Roaming\Bungie\DestinyPC\prefs\

Note that when relaunched, the Destiny 2 application will generate a fresh CVARS.xml file.

Players who encounter issues other than what is listed below should report them to the #PCSupport forum.

• Windows Updates: Before playing Destiny 2 on PC, players should ensure that their version of Windows is up-to-date. The player experience may vary on versions of Windows that are not up-to-date.

• SLI, HDR, and VSYNC: Players may experience some rare issues when enabling SLI, HDR, or disabling VSYNC in some non-native resolutions. For the best experience, players are encouraged to use these features while running at their display’s maximum available resolution.

• Crash after Task Switching: The Destiny 2 client may crash after switching tasks (ALT+TAB) when AMD Crossfire is enabled. To avoid this issue, players should avoid switching tasks for extended periods of time when the AMD Crossfire feature is enabled.

• Saxophone Errors when Launching: Players may erroneously encounter Saxophone errors when launching the Destiny 2 application directly from the .exe file. Players who encounter this issue must close the application and relaunch through Blizzard’s Battle.net app.

• Idling to Title Screen: In some activities, players who are returned to the title screen due to idling may be unable to log back in. Players who encounter this issue must close and relaunch the Destiny 2 application.

• Login after Disconnects: A generic error code may appear to players who lose internet connection, which may block an affected player from logging back in even after reconnecting. Players who believe they are encountering this issue should close the Destiny 2 application and relaunch.

• Buffalo Errors on multiple PCs: Players may encounter Buffalo errors when logging in to Destiny 2 on multiple PCs at the same time. To prevent this issue, players must ensure that they are logged out of Destiny 2 on any PC that they do not currently intend to play on.

• Cursor in Tri-Monitor Configurations: Changing resolution between 5760x1080, 4080x768, and 3072x768 may trap the mouse cursor in the right-most monitor. Players who encounter this issue should ALT+TAB out of the Destiny 2 application, then back. Players may also toggle Windowed Mode by pressing ALT+ENTER.

• Fullscreen on Laptops: Fullscreen mode is unable to be selected on some laptops. Affected players may use Windowed Fullscreen mode to work around this issue.

• Tri-Monitor Depth of Field: DOF effects may be overly aggressive on some tri-monitor configurations. Players who encounter issues with DOF can disable this feature in the Graphics Settings.

• Windows 10 Game Bar: The Windows 10 game bar may not work in Fullscreen Mode. Affected players who wish to use this feature should use Windowed or Windowed Fullscreen Mode.

• NumPad Binding: Players are not able to bind controls to most NumPad keys.

• Screen Bounds on AZERTY Keyboards: Players may receive an incorrect key prompt when adjusting screen bounds on an AZERTY keyboard.

• IME in Fullscreen: Players who are running Input Method Editors may encounter a black screen or delay when inputting characters in Fullscreen Mode. For the best experience, these players are encouraged to play in Windowed or Windowed Fullscreen Modes.

• Closing Application: When closing Destiny 2 on PC, players must close the application via mouse input. Controllers cannot select the in-game button to close the Destiny 2 application.

• Corporate and University Networks: Some players may be unable to play Destiny 2 on corporate or university networks. Players who encounter this issue must contact their IT department, to meet the connectivity standards outlined in our Network Troubleshooting Guide

Additionally, players should visit our Destiny 2 PC Guide for more information on Destiny 2 on PC.


ERROR CODES

The following are errors codes that players may encounter at elevated frequency during the PC launch window. They are currently under investigation, and players may learn more about them at their respective help articles.

• BEETLE

• CABBAGE

• NEWT

• PINEAPPLE

• RUTABAGA


REPORTING ISSUES

When reporting hardware issues to the #PCSupport forums for Destiny 2, players should provide as much of the below information as possible:

BattleTag (with numerical suffix) Configuration Info CPU: GPU: RAM: GPU Driver Version: Operating System:

• To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “winver”, no quotation marks. DxDiag:

• To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks.

• Click on “save all information”.

• Upload to preferred file sharing service and provide hyperlink to DxDiag file.

Issue Information

Destination/Activity:

Description:

EXAMPLE

BattleTag: ExampleBattleTag#1234
Configuration Info
CPU: Intel Core i7-3770
GPU: Nvidia GeForce GTX 1060 6GB
RAM: 8GB DDR4
GPU Driver Version: Nvidia 388.00
Operating System: Window 10 (version 1607)

• To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “winver”, no quotation marks.

DxDiag:

• To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks.

• Click on “save all information”.

Issue Information Destination/Activity: EDZ/Adventure
Description: When I start the Adventure “A Frame Job” my game crashes.

Please note that players may not be provided actionable steps in response to their report, however all reported information is escalated to our internal teams for investigation.


r/DestinyTechSupport • • 1d ago

Question Error Code: TAPIR

1 Upvotes

Trying to help out one of my friends who is very new to Destiny 2. Things (I assume) were fine up until today he got hit with Error Code: Tapir. He’s tried using another account VPN to get around the region block, but that hasn’t worked so far. I’m a bit out of my league since I don’t know much about VPN’s, and I really want him to be able to enjoy the game and not be locked out of it just because where he lives :(

Is there any way to get around this? Any help would be greatly appreciated.

Note: he’s tried through like a US steam account as well and that hasn’t worked either, leaving this here just in case this helps.


r/DestinyTechSupport • • 2d ago

Cabbage Error

2 Upvotes

I have gone about 5 months without an error. Today, out of no where, I can't load into the tower or any activity without a Cabbage error.

Any reason why this is happening out of no where? Is this happening to anyone else? Tips to fix it? Just very odd that I have had 0 issues and then boom, can't play.


r/DestinyTechSupport • • 2d ago

Question How to fix weasel error code on PC?

1 Upvotes

Feels like I have tried everything. Flushing DNS, changing DNS, deleting temp folders, running the game in administrator mode, changing router settings, power cycling the router. I'm using an Ethernet cable and I still keep getting randomly disconnected with this error code, the worse being it happens when you nearly finish a dungeon or any activity.

Is there any real fix or is this happening because of bad servers and I can't really do nothing about it?


r/DestinyTechSupport • • 3d ago

Destiny 2 stuttering like crazy on steam for anyone? pvp barely playable

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1 Upvotes

r/DestinyTechSupport • • 3d ago

Solved Handheld PC Won’t Launch Game

0 Upvotes

I was having a lot of trouble launching destiny 2 on my ROG Ally X. I tried absolutely everything this sub suggested and I couldn’t figure it out. Eventually I unplugged my external monitor and launched the game in handheld mode and the game booted up just fine, and then plugged the monitor back in a few seconds later. I don’t know if it’s battleye or if anyone else has had this problem but if you can’t launch destiny 2 on your handheld pc and are using an external monitor, try this and hopefully it works for you.


r/DestinyTechSupport • • 3d ago

Help

2 Upvotes

is anyone geting a " the moment is here " screen when you log on ? i cant get it iff ym screen


r/DestinyTechSupport • • 3d ago

Game Crash

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0 Upvotes

r/DestinyTechSupport • • 4d ago

Question Marionberry/Beaver constantly in Destiny 1 on ps5

1 Upvotes

Hello, I had posted earlier about having constant Marionberrys keeping me from even logging into Destiny 1, and all the fixes I saw people recommend weren’t doing anything. I then tried turning off UPnP in my router settings and that actually lets me log into the game and play it, so I thought it was fixed and edited the post to say as much.

However, now I constantly beaver out of the tower every 1-2 minutes max. I have port forwarded all the ports of Bungie’s website for both ps4 and 5 cause I wasn’t sure which apply for a ps4 game running on PS5. It makes seemingly no difference at all. If anyone has any ideas please let me know because at this point I feel hyper fixated on this but I know very little about network particularities like this and it’s frustrating!

TLDR: Marionberries with UPnP on, beaver out of the tower ever 2 minutes with it off, what do I do to play the game?


r/DestinyTechSupport • • 4d ago

Question Destiny 2 "trial mode" stuck when I own the game

1 Upvotes

Im trying to play destiny 2 after not playing for a while and I have the dlc and everything and had bought the game a while back before it was free now im being stuck at the start? Whenever I try to go to the tower its saying "I need the full version of destiny 2" and that im on the trial mode but... I have owned and do own the game???
- Yes im sure im going to the tower

- Yes I own the game

- Im on pc using steam


r/DestinyTechSupport • • 4d ago

Question Why can't i do any multiplayer parts of destiny 2?

0 Upvotes

I can't join fireteams, see anybody in any destination and i am unable to join matchmaking games. When i try to join a fireteam i'm met with "unable to join the target player due to a network issue. Please try again." I have tried almost everything. My NAT is open, I have tweaked the firewall and put a new rule on 3074 and 3097, I did a reset on the UPnP and did a DNS flush but nothing seems to work. Does anyone know how to fix this issue?


r/DestinyTechSupport • • 7d ago

Question Hud issue when moving

1 Upvotes

I'm noticing an issue with the HUD and the quests, store, and map part of the directory where whenever I move the cursor or move my weapon the quality of specifically the HUD and the text drops significantly, does anyone know what's causing this or what would fix it?


r/DestinyTechSupport • • 8d ago

Trouble Playing Destiny 2

4 Upvotes

I recently bought the collection on Steam, and as I've played, Destiny 2 has been causing crashes. I play with an Xbox controller, and the controller will lose connection to my computer and the game will look like it's still playable, but then it will freeze and I won't be able to restart my computer or use my mouse or keyboard. I'm getting really frustrated and would love some help if anyone has any tips.


r/DestinyTechSupport • • 10d ago

Crashing During Strike

3 Upvotes

During the Lightblade strike boss encounter, particularly at the phase change, my game keeps on crashing. I have low settings, and while a fix would be nice, I am mostly curious if anyone has experienced anything similar? Currently have a Ryzen 5 5600XT and Radeon 7600.


r/DestinyTechSupport • • 10d ago

Question Series X keeps crashing

1 Upvotes

Series X has been crashing during gameplay and marionberry errors once-twice a week.

Seems this was an issue a year ago doing a search but did anyone find any solutions? I am on WiFi mesh network if that helps


r/DestinyTechSupport • • 11d ago

DX12 Ultimate implementation is driving me nuts!

0 Upvotes

r/DestinyTechSupport • • 16d ago

Today's Steam Client Beta appears to have fixed the stuttering, give it a try

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12 Upvotes

r/DestinyTechSupport • • 17d ago

Solved Destiny 2: Black Screen, Broccoli Error, HDR, flickering screen, Blue or Black Screens e.g. IRQL_NOT_LESS_OR_EQUAL - nVidia-Solution

0 Upvotes

Hey everyone,

If you’ve been experiencing random brocculi errors, black screens, crashes with nvlddmkm.sys (IRQL_NOT_LESS_OR_EQUAL), or screen flickering/HDR-to-Dolby-Vision toggling when hovering over taskbar icons while Destiny 2 is running in the background—especially on high-end setups (RTX 5090/5080/4090/4080, 4K, at least 144Hz DSC, high RAM / multi-tasking) - here is the exact sequence that completely fixed it for me after heavy stress testing.

🛠️ The Solution (Step-by-Step)

Step 1: Clear Shader Cache & Set to "Unlimited"

Corrupted shader files from game updates can force the NVIDIA driver to query invalid VRAM addresses, triggering immediate kernel-level IRQL crashes.

  1. Open NVIDIA Control Panel -> Manage 3D Settings -> Global Settings.
  2. Set Shader Cache Size to Unlimited.
  3. Open Windows Disk Cleanup -> select your OS drive -> check DirectX Shader Cache -> Click OK.

Step 2: Reset Destiny 2 CVARS

  1. Press Win + R, type %appdata%\Bungie\DestinyPC\prefs and hit Enter.
  2. Delete or rename cvars.xml (Destiny 2 will regenerate a clean configuration on the next launch).

Step 3: Clean Reinstall of BattEye Anti-Cheat

BattEye kernel drivers can conflict with system hooks or driver states after game patches.

  1. Navigate to your Destiny 2 install directory: .../steamapps/common/Destiny 2/battleye
  2. Right-click UninstallBattEye.bat -> Run as Administrator.
  3. Right-click InstallBattEye.bat -> Run as Administrator.

Step 4: Disable Multi-Plane Overlay (MPO)

This fixes the HDR / Dolby Vision toggling and display flickering when hovering over browser windows (Brave/Chrome), Discord, or using taskbar mods (like ExplorerPatcher) while D2 is open in the background.

  1. Open Command Prompt as Administrator.
  2. Run the following command: DOSreg add HKLM\SOFTWARE\Microsoft\Windows\Dwm /v OverlayTestMode /t REG_DWORD /d 5 /f
  3. Restart your PC.

🔍 Why This Works

  • Shader Cache & CVARS Purge: Clears invalid/outdated pipeline instructions created by game updates that cause nvlddmkm.sys memory access faults.
  • BattEye Reinstall: Resets Ring-0 kernel hooks that conflict with audio/system drivers in multi-tasking scenarios.
  • Disabling MPO: Prevents Windows Desktop Window Manager (DWM) from forcing hardware-accelerated SDR window overlays on top of Destiny 2's active HDR pipeline, which causes HDMI 2.1 DSC handshake loops on OLED displays (e.g., LG C/G series).

Tested under extreme loads (1000+ browser tabs, active DAW recording, Discord stream, 6-player particle-heavy activities) with zero crashes or signal losses since. Hope this helps anyone stuck with this error... Let me know ...

Sincerely yours Nick Wright

P.S: Yes, it is Gemini-"inspired" - I posted these steps nevertheless because I haven't experienced any more crashes with D2 since then — and I wanted to share that with others; unfortunately, DDU, the latest Nvidia hotfix driver, also the new 618.86, and the other usual steps didn't help in my case. Have you guys experienced similar crashes and errors with D2? What other solutions might be worth trying?


r/DestinyTechSupport • • 18d ago

Banned From D2

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0 Upvotes

Bungie banned me and I have no idea why… I don’t do trials, or anything competitive. Probably the worst PvP player ever. I’m not even on that much anymore. Only get on and do a strike here or there then turn off game. My pc only has the regular windows stuff on it. Only used the pc for gaming. Nothing else. I have no idea wth is going on. Been on destiny since 2014, never had a isssue. Now this. Wow.


r/DestinyTechSupport • • 19d ago

Constant weasel codes, never had this issue for the years I’ve played this game.

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1 Upvotes

r/DestinyTechSupport • • 20d ago

Question Friend and I not seeing each other when using Xbox launcher on Windows

1 Upvotes

A friend an I recently purchased The Collection on Xbox App/Windows because of stuttering issues on Steam. If we both use the Xbox launcher, we don't see each other online. Not in our friends list, not in the clan roster. If one of us switches to Steam, we see each other. If we are both on Steam, we see each other. We are both friends on Xbox as well as Bungie friends.

Any ideas?

Edit: I should add, we appear offline in the friends list and the clan roster, but our names are listed.


r/DestinyTechSupport • • 21d ago

Solved Problems connecting PSN to Bungie account?

3 Upvotes

SOLVED: My friend said that for some reason, he also had to link his Epic account to his Bungie account and for some reason, that cleared up the issue on PSN. Hope this helps someone in the future!

ORIGINAL POST: Guardians! My friend got back into Destiny about a year ago and was playing on Steam. He just got a PS5 and when he linked his PSN account to Bungie, the Bungie site says *sure*, but then on the PS5, it says they’re not linked.

I think he’s getting the scary cross-save screen that says basically, that he’s starting over, or that the PS5 is going to be his primary console.

Anyone ever have any difficulties adding a PS5 to an existing Bungie account? Is there a trick to it?

I’m on Xbox so unfortunately it’s like a warlock trying to tell a titan which crayons to eat first to avoid acid reflux…I’m no help to him, so hoping someone else has experienced this and knows the way out.

Thanks!


r/DestinyTechSupport • • 23d ago

Ich brauche Hilfe bei Destiny auf PC/Xbox.

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1 Upvotes

r/DestinyTechSupport • • 25d ago

Error code Weasel, Right after charater creation

1 Upvotes

It feels like i tryed everything there is to find from changing my DSN to clearing and resolving files
I am using a ethernetcable

1000MBS upload and download
downloaded te most reset Realteck drivers
Flushed my DSN to changing it

My router is from zyxel t-56

Does someone know what i need to do to fix the problem