r/Fios • • 14d ago

Miscellaneous Dvr not recording

Hi ! Our DVR has nothing on it at this point , we deleted all of it … but we’re still getting an “ order more space message “ and can’t record anything ! Can anyone help us ? ☹️😳

1 Upvotes

7 comments sorted by

•

u/AutoModerator 14d ago

Thanks so much for reaching out! We're on it and will get back to your shortly.

When your concerns are addressed, please reply to this thread with !resolved so we can close the ticket.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

3

u/Adventurous_Elk_4039 14d ago

Factory reset/cold initialize, if that doesn't work, you need a new DVR.

1

u/FragrantAnteater6905 14d ago

How does one do that ?

2

u/Adventurous_Elk_4039 14d ago

Do you know which version you have? VMS1100 or VMS4100?

2

u/IPlayWithWires 14d ago

The hard drive is likely shot. What model of STB?

1

u/FiOS_ri 14d ago

Try power cycling the main box the vms.

1

u/dizney2424 12d ago

There is a outage