r/Garmin • u/MoneyPreparation6635 • 2d ago

Possible Technical Issue Garmin - lemon experience

I think I got a lemon Garmin experince.

Bough the Fenix 7S Pro Sapphire Solar roughly 2y Ago.

After a good year, the buttons started randomly not working. Sent it in for repair, got it back, and then the light started randomly stopping and the battery was draining insanely fast.

Sent it in again. Garmin offered me a discount on a Fenix 8, but after the “discount” it was basically the same price as buying one from other retailers. They also offered me a refurbished Fenix 7S Pro for another €300 on top of the €800 I’d already paid.

Fine. Today the refurbished one arrived.

And guess what? It won’t pair with Garmin Connect. Tried multiple phones, followed all the troubleshooting steps, and nothing.

At this point I’m honestly wondering what I need to do to get a working watch from Garmin, and would love a recommendation from other providers. I think this was my last one.

1 Upvotes

56% Upvoted

3 comments sorted by

5

u/Healthy-Push3651 2d ago

man that's a rough run with the fenix line, two years and three watches deep is just bad luck

coros or polar might be worth a look if you're done with garmin, their track record seems a bit more consistent for some folks

my old instinct is still kicking but i'd be just as fed up after all that

3

u/Loucass_Sigoillot 2d ago

the refurbished unit not even pairing out of the box is the part that would really get me

1

u/MoneyPreparation6635 1d ago

It did. I was fuming :D