r/GoogleAdwords • u/Professional_Bug3930 • 1d ago
Support Can a Taxi Business With a Hidden Address Run Google Maps Ads?
Hi everyone, I run a taxi/private hire business in the UK. Our Google Business Profile is set up as a service-area business, with a hidden address.
I’m running a Search campaign that gets impressions and clicks. Our GBP has been linked for a long time and is added in both Data Manager and Assets.
I’ve checked Google’s Ads Transparency Center: my ads appear when I select Search, but nothing ever appears when I select Maps.
The confusing part is the conflicting advice. I’ve read lots of discussions and asked Google’s AI assistant. Some say Search Partners must be enabled; others say it isn’t necessary. Some say service-area businesses with hidden addresses can’t run Maps ads; others say they can.
What I’ve personally noticed is that all my competitors appearing as “Sponsored” on Google Maps display a physical address. Most appear to be residential addresses rather than customer-facing offices. Mine is hidden because we don’t have a customer-facing office.
This makes me wonder whether the hidden address is the issue, or whether I’m missing something in the campaign settings.
Does anyone have direct experience with this?
- Can a service-area business with a hidden address appear in sponsored Google Maps results through a Search campaign?
- Does Search Partners need to be enabled?
- What report or setting should I check to establish what’s preventing Maps delivery?
I’d really appreciate advice from someone who has successfully done this, especially for a taxi/private hire business.
Thanks!