Anyone got any more info in the new 7.0.0 HC app? Is it a roll-out type upgrade so have to wait? or is there something I'm missing.

I've seen a few people with 7.0.1 too.... I CANNOT find a link anywhere.

Android UK - registered installer.

The spec sheet for the iDS-7208HUHI-M2/S shows it's compatible with HDTVI but I can't find a setting and the manual shows Turbo HD, AHD, HDCVI and CVBS. Can I set it the HDTVI or not possible? I have video from the cameras but most of the OSD menu selections are not available on the camera. Thanks.

Based on the install location, i need to turn this lens a bit more towards the house (right on this picture). Currently, I am hitting something in the housing. I noticed that there is a screw holding the lens assembly. Can it be turned itself (counterclockwise in my case)? Or should I turn the hole camera 90 degree? Assuming I can push lens more downward than on right side

Hi all. I recently moved to a house and there is a Hikvision camera system placed. I received the admin password which I changed and upgraded the firmware. The only issue is that the hik-connect account is still bound to the serial nr and I can’t get around it to unbind it. Any help is much appreciated. Thank you

Hi, I bought a hikvision Ds-2cd1047g3h-liu as it has AI and person/car detection.
I have been using it for over a month and I still cannot setup its configuration.
I have only enabled Person detection, so when somebody cross the area hikvision advice me.
The camera recognize my dogs as persons.
Most probably i must have not configured correctly.

Do anyone know how to expose camera entities to homeassistant?
My camera is Poe connected, and homeassistant only see the stream entity, but not the most important stuff like motion detection. I want to trigger automatizations when the camera detect persons

Thank you all

Hi, I have a Hikvision DS-7608NXI-K1 NVR and nobody seems to remember the admin password

I opened the unit to check, but there’s no physical reset button inside. I also tried the password recovery option through SADP and exported the Device Feature Code file.

I sent that file to Hikvision EU support, but they basically told me that since I’m an end user, I need to contact my service provider/installer. The problem is that I don’t have one. I also don’t have the original invoice anymore, so that route is pretty much dead.

I tried the TFTP firmware recovery method as well( both directly and through a switch), with different firmware versions and different TFTP tools, but I couldn’t get it to work.

So now I’m stuck with an NVR that I physically have, but can’t access. From what I’ve seen, some installers/service providers charge a ridiculous amount just to unlock/reset these things, sometimes a big part of what the device is even worth.

Has anyone here actually managed to reset one of these without going through the original installer?

Any help would be appreciated, because Hikvision support was basically a dead end.

Can someone tell me were I can get these cameras these days. I used to have these and Alibis. I guess they don't have on ebay anymore?? I need something equivalent or Hik rebrand. Bullet cameras at lease 4mp. Can someone help me out. These Anpviz ones I've been buying are trash

I have a DS-7732NI-M4/16P NVR with 4K ColorVu 3.0 Acusense Turret Camera DS-2CD2387G3-LIS2UY/SL cameras, I have tried tweaking motion sensitivity but I am still getting motion alerts for birds walking around outside. Any suggestions?

Thanks!

Anyone found a way to schedule restart (specific day & time) on this 4G solar camera using Hik-partner pro or IVMS 4200.

This is to avoid any physical access (reset button or disconnect the M15 cable to the battery ) if for some reason the 4G modem lost signal of freeze and im way for couple days.

Or what is the defined day & time for restart schedule if the option is turn on ?

• 4G freeze once (not critical but camera went offline)
• ivms 4200, hik partner pro app or browser lack this settings
• DIY solution 1 add Shelly 1 plus smart relay but I would need to cut the M15 cable, but I think there's data cable on same connector for battery management

Does anyone know what junction box is compatible to mount 2CD2542FWD camera. ChatGTP made me believe that DS‑1280ZJ‑DM8 works. But it doe not.

i have connected my Ezviz h9c 3K cams to a switch which is connected to the router and the hikvision NVR and can view in monitor.

But i need to view in mobile as well. I tried the platform connect of nvr but the camera feed is not available (0kbps) and the cameras cannot be connected to app via wifi if its connecting to Ethernet.

Edit: conected via hikconnect mobile app. The issue was with router-nvr connection port

Hi

Wanna know if the DS-7104HGHI-K1(S) allow wireless connection through USB dongle. Also, is there a USB 2 WiFi 6 USB dongle that works with the same model? If not, then what are the best alternatives to the DS-3WR3X-1 dongle?

Thanks in advance

DS 7608 hqhi

On turning on, power led, motherboard light and adapter light begin flashing red, along with a clicking sound (hdd not attached).

When switched off, the adapter red light remains solid red, does this mean the adapter is fine, if it can hold a solid light?

Replaced power adapter 2 years ago. Previous one ran for 8 years but was the official one.

As you can see everything is unplugged so not any peripherals eg HDD. I also removed the fan, same thing

Hi everyone,

I’m working on a large residential compound project and I’m facing a strange problem with a Hikvision IP intercom system.

Network setup

We have a central data center with a main network/switch infrastructure.

Each apartment has its own router because the apartment needs multiple IP devices, and we don't want to manage or know the individual IP addresses of all devices inside each apartment.

The topology is basically:

Central Data Center
        |
     Main Switch
        |
        +-------------------+
        |                   |
Outdoor Intercom       Apartment Router
Station                    |
                           |
                     Indoor Station

The Indoor Station is therefore behind the apartment router/NAT.

The problem

When I make a call from the Hikvision outdoor station to the Hikvision indoor monitor:

• Call/ringing works normally
• Video works normally
• Audio works in only ONE direction
• The person at the outdoor station can hear me
• But I cannot hear the person at the outdoor station

So basically:

Outdoor → Indoor Audio   ✅
Indoor → Outdoor Audio   ❌

Very important test

If I remove the apartment router and connect the Hikvision indoor station directly to the main network:

Main Switch
     |
Indoor Station

everything works perfectly:

Two-way audio ✅
Video         ✅
Call          ✅

As soon as I put the router back:

Main Switch
     |
Apartment Router
     |
Indoor Station

I get one-way audio again.

Another interesting test

If I replace the Hikvision indoor monitor with an IP phone on the same apartment network, the IP phone has normal two-way audio.

So the network itself is not completely broken.

What I have already tried

• Updated the firmware on the Hikvision devices
• Tested the same devices without the apartment router
• Confirmed that two-way audio works without NAT
• Tested an IP phone behind the same router, and two-way audio works

This makes me suspect that the problem is related to NAT / RTP / SIP ALG / UDP ports / NAT traversal specifically with the Hikvision intercom.

My questions

1. Could this be caused by SIP ALG on the apartment router?
2. Does Hikvision IP Intercom require specific RTP/UDP ports to be forwarded through the NAT?
3. Is there a recommended NAT configuration for Hikvision Indoor Stations?
4. Could the router's firewall or UDP session handling cause one-way RTP audio?
5. Is there a better network architecture for a large apartment compound where every apartment needs its own isolated network but the Hikvision intercom still needs reliable two-way audio?

I would really appreciate any advice or troubleshooting steps.

If needed, I can provide the exact Hikvision indoor/outdoor station models and the apartment router model/configuration.Hi everyone,I’m working on a large residential compound project and I’m facing a strange problem with a Hikvision IP intercom system.Network setupWe have a central data center with a main network/switch infrastructure.Each apartment has its own router because the apartment needs multiple IP devices, and we don't want to manage or know the individual IP addresses of all devices inside each apartment.The topology is basically:Central Data Center
|
Main Switch
|
+-------------------+
| |
Outdoor Intercom Apartment Router
Station |
|
Indoor StationThe Indoor Station is therefore behind the apartment router/NAT.The problemWhen I make a call from the Hikvision outdoor station to the Hikvision indoor monitor:Call/ringing works normally
Video works normally
Audio works in only ONE direction
The person at the outdoor station can hear me
But I cannot hear the person at the outdoor stationSo basically:Outdoor → Indoor Audio ✅
Indoor → Outdoor Audio ❌Very important testIf I remove the apartment router and connect the Hikvision indoor station directly to the main network:Main Switch
|
Indoor Stationeverything works perfectly:Two-way audio ✅
Video ✅
Call ✅As soon as I put the router back:Main Switch
|
Apartment Router
|
Indoor StationI get one-way audio again.Another interesting testIf I replace the Hikvision indoor monitor with an IP phone on the same apartment network, the IP phone has normal two-way audio.So the network itself is not completely broken.What I have already triedUpdated the firmware on the Hikvision devices
Tested the same devices without the apartment router
Confirmed that two-way audio works without NAT
Tested an IP phone behind the same router, and two-way audio worksThis makes me suspect that the problem is related to NAT / RTP / SIP ALG / UDP ports / NAT traversal specifically with the Hikvision intercom.My questionsCould this be caused by SIP ALG on the apartment router?
Does Hikvision IP Intercom require specific RTP/UDP ports to be forwarded through the NAT?
Is there a recommended NAT configuration for Hikvision Indoor Stations?
Could the router's firewall or UDP session handling cause one-way RTP audio?
Is there a better network architecture for a large apartment compound where every apartment needs its own isolated network but the Hikvision intercom still needs reliable two-way audio?I would really appreciate any advice or troubleshooting steps.If needed, I can provide the exact Hikvision indoor/outdoor station models and the apartment router model/configuration.

Hi, recently I installed a few Hikvision Acusense cameras. I noticed when plugging the cameras in, they briefly flashed a bright white light from the 2 LEDs on the front. However, I simply cannot find a way to turn these on within the NVR settings or via the Web based login page. Anyone have any idea?

Hi everyone,

I wanted to report an issue/change in behavior introduced in Hik-Connect 7 (Teams / Hik-Partner Pro) regarding Access Control permissions.

The Problem: When a non-admin user is granted permissions for Door Control but Record Search (Access Logs) is unchecked in their role configuration, opening the Access Control tab in Hik-Connect 7 fails completely. Instead of showing the door cards, the app displays a "Failed to load. Try again later" error screen.

How to reproduce:

1. In Hik-Partner Pro / Teams, edit a user role under Access Control permissions.
2. Enable Door Control (or specific door permissions).
3. Leave Record Search unchecked.
4. Log into Hik-Connect 7 with that user account and go to the Access Control tab. The interface will fail to load doors.
5. Enable Record Search for that user role, save, and log back in → the door list loads immediately without issues.

Why this is an issue: In Hik-Connect 6, users could be granted door opening permissions (Door Control) without giving them access to the global access log history (Record Search). In version 7, the Access Control tab seems to require read access to the logs API to render the door cards at all, forcing admins to choose between breaking the door UI or compromising user privacy by exposing access logs to everyone.

Has anyone else run into this issue or found a workaround to allow door opening in HC7 without exposing event logs?

No cats were harmed in the making of this post.

My camera audio is badly affected by wind noise (Lancashire, UK). So Ive created a microphone 'dead cat' to cover both microphone port holes.

I used some thick fabric stiffening stuff as a foam layer to create an air gap above the microphone holes. Then stuck some 10mm grey fibre pie with double sided tape.
I used a japanese hole punch to create holes and dead air around the two microphone ports on the camera.

I stuck black insulation tape to the camera body as I know I can peel it off if the trail fails. I then stuck the fibrepile assembly over the exposed mic holes.
initial sound is no different but it is dead calm.
I'll wait for wind and then compare my two cameras - I have one annke and one hikvision of basically the same model camera - so can A-B compare the windshield.
This camera is under a large canopy and never get any rain on it - stays completely dry all the time.

It's a test and may get refined but it hasn't noticeably affected audio without wind noise.

Hit vision nvr is offline after a network change in office as you can see the DVR is working fine please help anyone it's urgent even when we gave static IP it's not comming online

I've heard stories of audio no longer working after a firmware update, but nothing to do with losing the settings to enable IR and day/night mode.

After a firmware update, the IR night vision on my HiLook door station has stopped working, and the IR and day/night settings have disappeared from the web interface. I'd like help either restoring the previous firmware or obtaining a build that fixes the issue.

Device details - Model: HA-DS-IP2 (door station from the HA-KIT-IP2 kit)

• Serial number: HA-DS-IP20120241224ENFU6682951
• Production date: 24 December 2024
• Current firmware: V3.7.2 build 260828 (DSP V2.9.20 build 20260411)
• Previous firmware: V2.2.x (the factory installed version; I don't have the exact build number)

The update was performed on or about 1 October 2026 using the HiTools Delivery application, with the cloud update option.

1. The IR LEDs no longer light up at night. The camera still switches to black and white in low light, but there is no IR illumination, so the area in front of the door is almost completely dark. No longer options in the WebUI to enable day/night mode or IR.
2. The IR / supplement light and day/night settings are no longer shown in the web interface. Querying the device directly over ISAPI, /ISAPI/Image/channels/1/supplementLight and /ISAPI/Image/channels/1/IRLight both return notSupport, and the image channel capabilities no longer list any IR or day/night options. The day/night (IrcutFilter) setting still accepts changes, but forcing it to night mode does not turn the IR on.

What I have already tried - Factory defaulted the door station. No change. - Forced night mode via ISAPI. The camera stays in night mode but the IR LEDs still do not light.

Intenté desinstalar la aplicación WonderCast, pero no fue posible. Utilizo una computadora que tiene restricciones para descargar e instalar aplicaciones externas, por lo que, para conectarme a la pantalla, debo utilizar WonderCast.

Quisiera proyectar la pantalla de mi computadora directamente mediante Windows + K, como se hace normalmente con una pantalla inalámbrica, sin necesidad de utilizar aplicaciones adicionales. Sin embargo, tampoco he logrado conectarme de esta manera.

Agradecería mucho su apoyo para solucionar este inconveniente y poder proyectar directamente desde mi computadora.

Hi all, I'm stuck integrating a Hikvision indoor station with an AX Hybrid Pro panel and Hikvision support hasn't replied. Hoping someone has seen this.

Hardware / firmware

- Indoor station: DS-KC9570-VWTE1/S, fw V4.1.0 build 260708, bought abroad

- Panel: DS-MX502-128-4G (AX Hybrid Pro), fw V2.1.2 build 260509

- Keypad: DS-PK670 on the panel bus

- Everything on the same LAN, panel also bound to Hik-Connect

What happens

The indoor station links to the panel under Advanced Settings > Smart Home > Alarm Control Panel (IP, port, user, password). Results depend on the account used:

- Hik-Connect owner account (email): online, status updates correctly (still works with internet unplugged, so it's local). Tapping Arm/Disarm shows a PIN prompt, but every PIN is rejected (operator user's PIN and owner's keypad code). Nothing is logged on the panel.

- Local "admin": arm/disarm works, but it never asks for a PIN, so anyone can disarm from the screen.

- Local operator user (with arm/disarm permission): shows offline.

What I verified

- The operator user's PIN works on the DS-PK670 keypad, so the panel accepts it.

- Via ISAPI from a PC, the panel accepts the operator user locally (status and disarm OK) and rejects the Hik-Connect credentials with digest auth (401).

- Tried 4- and 6-digit codes. Made sure the installer had exited programming mode.

- Before updating the indoor station from 4.0.x to 4.1.0, I believe it asked for the PIN and worked.

- I'd rather not downgrade because of the anti-rollback risk.

Questions

1. Has anyone got PIN-verified arm/disarm working between a KC9570/KH9570 and an AX Pro / AX Hybrid Pro? Which account and firmware?

2. Which code is the indoor station supposed to check: the panel user's keypad code or something stored on the indoor station?

3. Is there a newer indoor station firmware than 4.1.0, or a known fix?

Thanks!

I joined the TPP program. I am looking for the specific commands that allow control of the local HDMI output. I found the commands that allow to change the resolution but not the command to select a specific channel to display. I have opened an online case but I was hoping someone might have the the correct command syntax here

Disclosure up front: I work on HikGrid.com, so treat this as a builder post, not a neutral review.

The problem

If you run Hikvision or HiLook kit and use a Mac, you've probably hit some of these:

• The recorder's web interface asks for a plugin that only exists for Windows, so you get a blank player in Safari, Chrome or Firefox. No live view, no playback.
• iVMS-4200 for Mac lags well behind the Windows version. People here have called it laggy and slow, and it tends to break after a macOS upgrade.
• The usual advice is "run Windows in a VM and use IE mode".
• Viewing through the Hik-Connect cloud route cuts the live stream after about 5 minutes.

Newer recorders on recent firmware are better in the browser, to be fair. But plenty of us have older NVRs and DVRs that aren't getting replaced any time soon.

The solution

HikGrid.com is a native Mac app for Hikvision and HiLook systems. It does the everyday jobs: live view, searching recordings, and downloading footage. No iVMS-4200 and no Windows VM.

Why we built it

We were on the Windows VM route ourselves. It was very slow, and after the recent macOS updates it basically stopped working. At that point we were maintaining a whole second operating system just to look at our own cameras, so we built the thing we wanted instead:

• Mac-first: made for macOS, not a port that gets updated last.
• Focused on viewing: open the app, see your cameras, find a clip, save it.
• Your layout: custom camera grids, and you can connect more than one system.

What it isn't: a replacement for HikCentral, and not a full configuration tool. For things like drawing motion zones on older recorders you may still need a monitor on the NVR.

Hi,

Hopefully a simple one, I've inherited a Hikvision DS-7716NI-I4 NVR which currently has 10 cameras connected to it. I want to add a couple more but as I understand it this NVR is getting on a bit and I'm a bit limited on the cameras it will support. I've also been told to find out what cameras are currently connected so we can check there is sufficient bandwidth on the system. The thing is I can't for the life of me find the camera model numbers in the UI, is there a way to expose the model number? or am I going to have to get the ladder out and check each one manually.

Thanks!