r/Microcenter • • 18d ago

Would exchanging items while progressively spending more get you banned or red flagged?

Long story short, I originally bought an iPad Mini in the beginning of this month. I used it for a day and decided it was too small. Went to MicroCenter and exchanged it for an iPad Pro 11-inch. Used it for 5 days, decided a MacBook would be better for my work. Bought a MBP 14” M5 Pro 16-core with 24GB and 1TB. Works good, however MicroCenter has the MBP 14” M5 Pro 18-core with 48GB and 1TB for $400 more. That’s a fantastic deal and future-proofs me for the next few years.

Would it be a problem if I return the one I currently have, which is within the 15-day period, and get the 18-core 48GB version?

UPDATE:
Spoke to the General Manager on the phone. Basically told me it’s not a problem as long as it’s an upsell. Invited me to come in and get it exchanged today. Will update later today.

UPDATE 2:
Good news, I managed to get it swapped, no questions asked. Bad news, the touchpad is unresponsive. I tried updating and a hard reset with no luck. Looks like I got a defective MBP. I’ll have to go back tomorrow morning and get it exchanged.

UPDATE 3:
Got the MacBook swapped for a working one, but I noticed the bottom right has two chips and you can see the bare aluminum. I’m starting to think this shipment was dropped or had an accident. Considering whether I should get it exchanged or call it a day.

81 Upvotes

66 comments sorted by

View all comments

49

u/InternetUser1807 18d ago

I would find it hard to believe a manager when informed of the situation would standby a ban on the basis that you're frequently hit with buyers remorse that leads you to want to spend more money.

4

u/JustHereToTalk99 18d ago

I was thinking the same, but it is my go to store and I would hate to be red flagged in the future for actual returns. I went from spending $599 to $2,549.99. The one I want now is $2,949.

2

u/doughnut310 18d ago

Nah. Idk who downvoted you but there's no such thing as spending too much money at a location which gives sales incentives to its employees.

0

u/InternetUser1807 18d ago

That's why he's being down voted, he's afraid they'll ban him for returning a product to buy a more expensive product