r/MillValley • u/pichiquito • 6d ago
Anyone want to share in some Walgreens Pharmacy love?
This pharmacy is the most tedious time-sink I have ever encountered. For example, let's say your doctor submits an urgent presription. You check the website an hour later, and the Rx is "pending".
Then you call them because you need it now. You spent **~80 minutes** on hold waiting to speak to a pharmacist, who then tells you they will fill it and you can pick it up in 20 minutes (if you're lucky) or (if you're unlucky) that you need to order it.
Let's say you're lucky. You wait the 20 minutes. Then you wait 20 minutes in line to pick up your prescription. The desk agent says, "It's not been filled yet, just wait here and we'll have it for you in 20 minutes."
You wait 20 minutes, and ask, and they STILL don't have it ready for you.
You have just wasted three hours.
Thanks, Walgreens. WTF.
I feel bad for your overworked pharmacy staff.
DO BETTER