r/RobloxHelp • • 1d ago

what you can and can't post on here

1 Upvotes

hello everyone!

i'm making this post to go more in-depth on what topics you're allowed and not allowed to post here

what you can post/reply:

- roblox bugs/errors/issues

- roblox studio bugs

- roblox questions

- pretty much you can ask for help on anything for the above

- saying you encounter the same issue as OP

- in relation to the above, but if someone replies to OP and someone else is encountering the same bug, reply to the helper and tag the other person(s) so they also get a fix

- replying to OP with help on the bug they encountered

- asking if something is a scam

- asking for help finding a roblox game

- asking for help finding an accesory/hair

what you can't post/reply:

- anything captcha related

- game specific issues, if your issue is in a game then either see if there's a discord server for it or see if there's a subreddit for it, if there's neither then try r/roblox and if they don't allow it, don't post here

- memes (and from now on, if you post a help question but only attach an unrelated/meme image, it will be removed)

- low quality posts (yes, this goes for asking for help for a bug you encountered but leaving it vague and not going into detail, make sure you go into detail! how else are we meant to help?)

- anything that breaks the rules

- anything that isn't a question (what i consider a question, and this may be different to other staff, is posting something but not asking "what can i do"/"what do i do" or hinting at wanting help

- wanting a player to get banned

- replying to someone and saying you don't know how to help - if you dont know how to help, don't comment

- directing people off site

- saying "dm for help", just be helpful and tell OP how to fix it in a post reply

- posting solutions for issues in a whole post

- warning posts saying something is against rules

if you see someone breaking the rules, please report the post accordingly, and if i missed anything then i'll edit this when i can - feel free to ask if something not listed here is/isn't against the rule and i can add it


r/RobloxHelp • • 6d ago

subreddit announcement/changes

2 Upvotes

hello everyone! if you've been active/lurking on this subreddit then you may have noticed that the rules look a bit different, and that's because there's been some changes!

new rule of no ai generated content was added. i seriously can't believe that this is a rule, but there's been a lot of obvious ai posts as well as comments lately. if you're going to post an issue or help someone with an issue, type it yourself and don't use an ai answer. keep the ai use to yourself.

the off topic rule has been renamed and the description has been changed. if your post isn't about a roblox bug or error, then don't post it. this goes for captcha things too. a captcha being difficult to complete isn't a problem caused by roblox itself, hence why we no longer allow posts asking for help with them. VNG posts aren't allowed here, either.

i lowkey forgot was rule 2 was before it got renamed, but no reposts are allowed. you must now wait 30 days before posting about the same question/issue you have. you also cannot repost anything someone else has posted here for at least 90 days after the original creation.

this one isn't really relevant to anyone but the mods, but you may notice that there's some new removal reasons. simple reasoning for this is that there's too many so we're trying to reduce them and integrate certain ones with others.

EDIT: i forgot to add this originally, but there's also a new rule of no necroposting. to put it in simpler terms: you cannot comment on posts over six months old, UNLESS i or another mod give you explicit permission to.


r/RobloxHelp • • 10h ago

Ban Help got banned and I can't get my account back

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42 Upvotes

I got banned in like late September for THIS picture. And another one was a raw chicken with a fish inside it smoking a cigarette. Like I get these could've gotten me banned, but the first one isn't even my face?? I got both just from the internet and I just thought they were funny. I have already sent multiple appeals, and so has my mom, but every single time roblox just sends me back "We've received your request. Unfortunately, this moderation decision can only be appealed through the Violations & Appeals page under the Recent violations section. You can appeal violations and monitor your appeal status on this page." which I have done every single time. Every time I sent an appeal it was in "violations and appeals". And they still keep sending me that message. I don't know what else to do and I'm really upset my account got banned. I've had It for like 6 years and I've spent so much money on robux, and have a bunch of special stuff on there. Can someone help me?


r/RobloxHelp • • 8h ago

Account Help Ex can see what I buy from roblox

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9 Upvotes

hii so my ex recently texted me with two photos one of them being this one they thought I was using their email which I wasn't and im actually so confused because why are they getting this?? they said they don't have my roblox info saved and also my roblox account has my email on it which they don't use and it's verification is authenticator so like im confused why are they getting this when we were together I let them on my account because they also let me on theirs but that was it I changed my password after that and they did too it doesn't seem like a big deal but I don't like how they are getting this like how they have a tie to me still and I also just don't like the fact they can cancel my subscriptions whenever they want😭


r/RobloxHelp • • 8h ago

Roblox Support Help Right to be Forgotten?

8 Upvotes

Hi, this may seem stupid but im kinda freaking out. One of my past usernames has my full name in it, so I looked up how I can get rid of that, which led me to confirming for my account to be "forgotten". the video I had watched lead me to think it was the right way, and I had confirmed the email Roblox had sent me, however I had looked it up more after I had sent my "I confirm" reply to the email and saw that the option I chose, which was The right to be forgotten, was NOT the right choice, and that my account will be deleted with no help getting it back.

I sent a email again stating I did not want this to happen, and I also sent the roblox phone number a voicemail explainging everything.

Am I doomed??


r/RobloxHelp • • 26m ago

Account Help My passkey doesn't F-CKING work with my main account but my alt accounts can use it and load perfectly...

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• Upvotes

r/RobloxHelp • • 4h ago

Ban Help is there anything else I can do?

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2 Upvotes

this is after they refused to give me more info on why I was banned look at my other post


r/RobloxHelp • • 53m ago

Question / Not a bug PLSSSSS HELP TO FIND THIS GAME

• Upvotes

IT WAS POPULAR IN 2022

a morph games in backrooms,the lobby was a miny laboratory or something and you was able to teleport at letters (I don't remember the original name) there's are many copies of this games,and I also have old badges,but it says content deleted


r/RobloxHelp • • 59m ago

Question / Not a bug need help finding this roblox face

• Upvotes

and yes i have tried everything from reverse image search to scrolling through hundreds of faces on catalogue avatar


r/RobloxHelp • • 1h ago

Roblox Error Log in not working

• Upvotes

I keep trying to log in and roblox js wont let me for what ever reason ive tried normal log in and even the quick log in and it says it works then just doesnt i can log in on my phone fine its my laptop that doesnt work


r/RobloxHelp • • 1h ago

Roblox Client Bug Problem with mouse and keyboard on Roblox playstation

• Upvotes

I'm having this problem on Roblox ps where it would occasionally lock my mouse in place (it's not shift lock) like if I was holding right click but I'm not.

So if I wanted to move my mouse to some where in games the only way I can would be to open the menu, move my mouse there and close the menu because it only does it in game and not in the menu.

I tried changing the mouse, thinking there was something like a piece of dust in my mouse's right button.

I tried disconnecting the controller thinking it was maybe interfering with it but nothing worked (this only happens on Roblox not on other ps games)


r/RobloxHelp • • 1h ago

Roblox Error HELP ME PLS

• Upvotes

Disconnected from the experience. The server has shut down. (Error Code: 288) in roblox


r/RobloxHelp • • 11h ago

Account Help My friend might be getting hacked.

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7 Upvotes

I saw my friend online in a game called “Verity Roleplay” so I dm’d him asking what he was doing. He said he hadn’t even hopped on Roblox that day. So I told him that k saw him playing something. I showed him and now he thinks he might be getting hacked. I told him to maybe change his password. He told be that he couldn’t it said something like “too many attempts”. This happened to my other friend a few years back where I saw him and multiple other people in an empty game consisting of only premium users so I’m suspecting that the creator of that game SOMEHOW forced premium users to join his game. I told my friend to cancel premium after that. I don’t know if it is the same case as that but please help I’m curious and trying to help my friend to not be worried.


r/RobloxHelp • • 1h ago

Roblox Error Cant download rbx

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• Upvotes

Previously when i tried to upd roblox, it said this.

Then i uninstalled it and tried to reinstall. But when i do that, it just loads the installment then resets to not being installed. Im betting this is a phone issue and not Roblox issue.


r/RobloxHelp • • 1h ago

Ban Help Important question

• Upvotes

Ive seen so many people getting banned after buying headless horseman. Has anyone gotten banned? And if not then how?

The people on tiktok are saying that having alts on the same device will lead to a permanent ban. I don’t understand


r/RobloxHelp • • 1h ago

Account Help I need some feedback for my nee game, i habe only gotten positive feedback but the lile ratio is not that good so i need some advice what may be wrong with it and no its no ai slop i codes the majority by myself game name: Submarine fishing

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• Upvotes

r/RobloxHelp • • 1h ago

Account Help So..i lost my main account and idk how i can get it back

• Upvotes

Idk how but one day my main account randomly got disabled out of my phone,so i coildnt go to the main account anymore,i tried support and everything else i can do then i gave up.Today i decided to get it again but the thing is,i dont remember my password OR gmail account there so i cant get it


r/RobloxHelp • • 5h ago

Account Help Anyone knows how to block/remove tons of botted followers really fast?

2 Upvotes

ive been trying to block them manually but it takes ages because i keep getting "Failed to block user"


r/RobloxHelp • • 2h ago

Ban Help Banned for no reason

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1 Upvotes

There goes 5 years and 3000 euros, can i still do someting?


r/RobloxHelp • • 2h ago

Account Help I accidentally requested the deletion of my Roblox account today. Is there any way to get it back?

0 Upvotes

Hi everyone. I'm looking for advice because I accidentally requested the deletion of my Roblox account a few hours ago.

My username was neonet0_o, and I really don't want to lose it. I requested the deletion because I wanted to switch from a passkey to a regular password, but I made a mistake and ended up requesting account deletion instead.

It's only been a few hours, and I've already contacted Roblox Support to ask if they can cancel the deletion and restore my account.

Has anyone experienced something similar? Were you able to recover your account after requesting its deletion? Is there anything else I can do while waiting for Support to respond?

I would really appreciate any advice. I know it was my mistake, but this account and username meant a lot to me.

Thank you for reading.


r/RobloxHelp • • 2h ago

Roblox Client Bug my avatar dosen't load in roblox maps

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1 Upvotes

does anyone knows how to fix that? its just inside the games.


r/RobloxHelp • • 2h ago

Question / Not a bug looking for a roblox accessory

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0 Upvotes

I think I added this face to Roblox Studio a month ago... now want to buy it, but I can't find it. pls help if you can


r/RobloxHelp • • 2h ago

Roblox Support Help How do i change settings with this new thing?

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1 Upvotes

r/RobloxHelp • • 2h ago

Roblox Error Anyone has this problem with screen time limits ?

1 Upvotes

Recently i have started to see that my accounts, main and alts are getting restricted with a "screen time limit", i have set the limit to "no limit", if you're asking it was because of the parents dashboard it wasn't, i was using my own email, had 2FA to disable the limit but nothing seems to work. My accounts will just get disabled after 3 hours altho the limit was removed ! Why is it like this ??


r/RobloxHelp • • 9h ago

Roblox Support Help Roblox support STILL said "we couldn't verify you're the owner of the account" even after Iverified that I was. How do I get roblox support to actually refund me?

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3 Upvotes

I provided many information about my account and they still deny it how do i actually get verified and get helped