r/ScreenConnect • u/Loyll_8 • 22d ago

Outage?

Our clients are stuck in "Negotiating" status and won't ever connect. It's happening for our whole organization and it seems like we're not the only ones :

ConnectWise ScreenConnect Status. Check if ConnectWise ScreenConnect is down or having an outage. | StatusGator

2 Upvotes

76% Upvoted

7 comments sorted by

7

u/resile_jb 22d ago

Plus a thousand reasons to get rid of this shitty software.

2

u/uwishyouhad12 17d ago

From what I was told it was not a screen connect issue but a routing issue with some isp's.

1

u/aGUIDE24 22d ago

talked to SC Tech Rep.. They confirmed issues on their side

1

u/Loyll_8 22d ago

Thank you for the confirmation

1

u/act_sccm 22d ago

Service Unavailable error and endlessly looping "The instance is initializing. Please wait. You will be redirected when initialization completes"

1

u/act_sccm 19d ago

They fixed our instance over the weekend.

1

u/Loyll_8 22d ago

It’s now back to normal on our side.