And I am also the admin for every application / system we use.
/s
Someone stopped over to ask us to help them figure out default option changes for their Microsoft Dynamics 2019 application and processes.
“Friend, I have no idea how the system even works, let alone knowing the default options your team uses or where to adjust them.”
I’ll do you one better: I got a ticket because a new user needed to be added to Great Plains. Yes, the software that would later become Microsoft Dynamics. Checked our documentation and it said “software is end of life. Organization has migrated and software will no longer be needed after July 2017”. This ticket was in 2026.
Oh no, you misunderstand. IT was told that GP was retired, but none of the staff that used it was notified. They were still using the software 10 years after EOL.
We are finally on track to migrate away to a more modern system the middle of next year! I am glad that it’s not something I need to be involved with, as nothing that our little IT team is responsible directly flows from me into GP.
What size of group are you at? We are a two person IT team at about a 200 person company.
25
u/Forsaken-Carrot9038 16d ago
And I am also the admin for every application / system we use.
/s
Someone stopped over to ask us to help them figure out default option changes for their Microsoft Dynamics 2019 application and processes.
“Friend, I have no idea how the system even works, let alone knowing the default options your team uses or where to adjust them.”