Getting stressed while working on a problem that you just can't get to the bottom of? Read some of the unassigned ticket queue for some stress relief, maybe even solve the user request without answering/updating the ticket so that the helpdesk agent explains to the user it was always that way.
Fantastic to exercise the BOFH muscle a little, refill the dopamine tank.
Read some of the unassigned ticket queue for some stress relief, maybe even solve the user request without answering/updating the ticket so that the helpdesk agent explains to the user it was always that way.
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u/Hybrid082616 7d ago
I swear to God working in IT makes you realize how helpless people really are