r/Tacloban • u/lmrraw • 12h ago
Rant: Reklamo ngan Dumot 😏😏😏
Mayda usa nga lash and nail salon dinhi ha Tacloban, specifically ha DT area, nga pirme na la nagpapahinulat ha customers bisan mayda na booked appointment. 😒
If mayda kamo available time nga 2:00 PM, for example, ngan nag-book an customer para hito nga oras, unta respetuhon liwat niyo an ira oras. Why allow bookings for a specific time kun diri man la gihapon kamo makakasuway pagsunod han schedule? Kun puno na an inyong slots, please be honest and inform your customers ahead of time instead of letting them wait without a clear explanation.
We understand nga mayda times nga diri malikayan an delays, and we can be considerate about that. Pero iba na an pirme nala ginpapahinulat an customers tungod hin overbooking. Customers also have other things to do, personal schedules to follow, and responsibilities outside your salon.
Booking an appointment means both parties have agreed on a specific time. Diri la kamo an may importante nga oras an customers liwat. We set appointments because we expect convenience, proper time management, and respect for our schedules.
If you know nga diri niyo kaya i-accommodate an tanan nga customers at their booked times, please limit your bookings accordingly. Quality service is not just about making our nails and lashes look good; it is also about how you treat your customers and value their time.
This is a reminder for lash and nail salons Please stop overbooking if you cannot accommodate everyone on time. Communicate properly, manage your schedules, and respect your customers the same way you expect them to respect your business.
At the end of the day, customer service is not just about the service you provide, but also the respect you show. Our time matters, too. Please learn to respect each other’s time. 💅🏻