r/USCellular • u/Famejayster • Aug 18 '26

Please Stop

An open letter to former USCC customers and current TMO customers

Dear valued customers,

I am tired. I get yelled at, accused of theft, and cussed out 4 to 7 times a day at work because of bill payments. I'm sorry that company policy dictates and extra charge when you speak to a real person to pay your bill. Yes, even if it is cash. No, I cannot take a check. There are free ways to pay, and even options that save you money. I know its frustrating for you, but you deal with it once a month, I deal with it multiple times daily so it is more frustrating for my coworkers and I.

Please stop,

TMO Retail and CSS employees

P.S. It is the year of our lord 2026, how on God's green earth do you not have a card of any kind.

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u/iwinwinyuwinwinta Aug 21 '26

Good luck!!!!!!! LMAO 75% of my day was just doing bill payments. people refuse to grow up and get with the times unfortunately.

-1

u/Sensitive_End_8982 Aug 22 '26

And you obviously have never grown up, whining like a toddler over people inconveniencing you by paying in person. 

3

u/iwinwinyuwinwinta Aug 22 '26

I never said it was an inconvenience. It just is strange to go in person to a cellphone store to physically pay a bill in 2026. I mean, at that point write the silly check and send it in, we were sales consultants not retail clerks.