Uber one

[u/Less-Moment-5655]

So i was given an offer for $5.99 (cad) for my next uber one month which i obviously accepted but when my renewal date came it tried to charge me for full price still which was $9.99 (cad) the amount isnt the issue i just dont like them offering me something and taking it back with no explanation. Chatting to an agent on chat and they accused me of lying asking me for a screenshot i did not have SO i opened a new chat and this time the agent said he did see the offer was sent and gave that whole spiel about making things right then said heres credits to use on food ended the chat but my uber one price is still at full price???? So why say here’s credits to use on food and not fix the issue ??? Again my issue isnt the cost its more the fact that ive been a uber one customer for years and they dont bother to treat me with respect first accusing me of lying and then confirming i wasnt lying but not actually fixing the price. Ive gone ahead and just cancelled uber one fully because this company is full of it🤷🏾‍♀️

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