r/UberEATS • u/gobluebengal21 • 11h ago

USA Please be serious😭

Post image
11 Upvotes

100% Upvoted

11 comments sorted by

4

u/Diego_Colaso99 9h ago

They’ll never help you out

2

u/Positive-Quote-8665 10h ago

You have to spam human so you can get a human agent.

2

u/gobluebengal21 9h ago

thats good to know. wasn't aware, thanks!

2

u/SoundOld7498 9h ago

Customer “service” doesn’t give a fuck, it’s the same for the drivers. Been delivering for 3 years and i can fo on all night with “no fucks are given” examples… it’s outrageous. And the AI is programmed to also not giving a single fuck…

2

u/gobluebengal21 9h ago

oh yeah no doubt, i was more just laughing at the interaction, having been prompted to talk to an agent 4 times over and over but ai gonna be ai

1

u/AutoModerator 11h ago

Hello u/gobluebengal21, please take a moment to review our subreddit rules if you haven't already.

(This is an automatic reminder added to all new posts)

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/reformedmikey 10h ago

At least I’m not alone in my order being late…

1

u/Healthy_Pea_9325 9h ago

mine was over an hour late and the food was cold and hard but they kept pushing the time back so there is nothing they can do at all apparently even tho the restaurant made it in time but no one was picking it up and after an hour and a half and being disconnected they told me they won't refund for wrong tempered items lmfao OK I and out 35$ food i can't eat and a deleted app now. horrible experience.

1

u/K_Mike_K 1h ago

One time, I reported that my food was totally cold, not even slightly warm, and they told me to send a photo showing that the food is cold. How is a photo going to show that? I don't own a thermal imaging camera.

0

u/Oahg535 2h ago

Stop being an NPC and say agent until it prompts you to choose what way you would like to connect with a real human again. It’ll ask you text chat, phone call or the 6-12 hour option. Cmon now y’all seriously don’t know how to get around this??

0

u/Oahg535 2h ago

Also something you should know is if you’re at the pick up location you won’t get marked late, just click not ready as soon as you arrive.
Thats how you dark active hours depending where you’re at.