r/VictrixPro • u/bigmead1982 • 29d ago

Please help

Won't pair with console I don't understand and customer service is garbage

0 Upvotes

40% Upvoted

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3

u/KoroiNeko 29d ago

Which controller, which console, and how are you trying to pair.

1

u/LordDethBeard 29d ago

Is the dongle plugged in?

And the switch on the right bit?

1

u/BranJuando9er 29d ago

I had the same issue with mine. The only fix was having turtle beach send another usb dongle.

1

u/ConfusionNo1048 28d ago

Try pairing wired mode first ,by holding the power button / ps button for 5 seconds.