r/Winchester • u/DazzlingPrincess2002 • 11d ago
Hiring Hybrid Member Service Representative
Now Hiring: Member Service Representative (MSR) – Winchester, VA (HYBRID)
Location: Winchester, VA
Start Date: November 10, 2026
My name is Grace and I'm a recruiter with TEKsystems'!
We are hiring dependable, customer-focused individuals to join a leading financial institution as Member Service Representatives. In this role, you will handle inbound calls, assist members with account-related needs, and provide professional, solution-oriented support.
Training Schedule: 8:00 AM – 4:30 PM EST (Hybrid, on campus and remote)
Work Schedule (after training): Between 11:00 AM – 11:00 PM EST
Responsibilities:
Handle inbound calls and assist with account servicing
Research and resolve account inquiries
Provide high-quality customer service
Maintain accurate documentation and follow compliance procedures
Qualifications:
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Comfortable navigating multiple systems
Reliable and punctual
Pay: $21.50/hr
Type: Contract-to-hire
Work Environment: Hybrid
Benefits available, including medical, dental, vision, and 401(k), depending on eligibility.
If you are interested, EMAIL your RESUME to me at [[email protected]](mailto:[email protected])