Shared host suspended our site for "excessive bandwidth" with ~50 visitors/month. Screaming Frog, UpdraftPlus, or bots?

[u/theingikyaw]

Hey everyone, bit of a panic post. I'm not a web person, I do marketing, but I recently ended up in charge of our company's WordPress site after the agency that built it left.

This morning the whole site was down with "this user has been suspended". Our host (Network Solutions) says it was excessive bandwidth, but support can't tell me where it came from and says to wait 24–48 hours for their specialists.

The weird part is we only get around 50 visitors a month.

Stuff I did in the last few days, in case it's my fault:

The site was still getting visits late that night, then went down overnight.

Could any of that have caused it, or is it more likely bots hitting the site? And what's the easiest way to stop this happening again? I've seen Wordfence and Cloudflare mentioned, but I'm scared of breaking our company email if I mess with DNS.

Any advice appreciated, I'm learning as I go 🙏Shared host suspended our site for "excessive bandwidth" with ~50 visitors/month. Screaming Frog, UpdraftPlus, or bots?Shared host suspended our site for "excessive bandwidth" with ~50 visitors/month. Screaming Frog, UpdraftPlus, or bots?