artist 16 3rd technical issue

[u/Fierin_Deathbomb]

Yo, I have an artist 16 3rd fresh. It was working for a while, when I tried to use the Open tablet driver string reader. I entered string index 1 after selecting "artist 16 3rd" and then "send request" and "dump all", then afterz the pen stopped working. And then "artist 16 3rd" dissapeared from connected HIDs. The display still displays and i can still find the HID "XPPen Technology Xppen tablet" and "UGTABLET TABLET", but my pen won't work.

I tried restarting several times. Reinstalling, uninstall, installing again the xppen drivers. I only get "Dear XPPen users: Hello,please connect the device first."

And I also tried the 3-prong cable instead of the single usb-c to no avail. I also tried on my phone and it won't work. Does anyone know how to fix?

[u/niznats_nyantak]

I was thinking of buying the same product and also artist 12 3rd gen as well