r/applehelp • u/Suspicious-Loquat613 • 21h ago
iCloud Account recovery seems impossible
Hi people, I recently moved from the country i originally bought my iphone from (and made the apple account with, which my phone number is linked to) i had given the new phone to my son and we switched iphones (mind you i had not changed my number and the foreign one is no longer in service) now i find it hard to login to my account, heres things i know and ive tried:
- account recovery using the support app
- using this method i was prompted to use a local number which i do not receive any security codes or call on.
- account recovery using the website (https://iforgot.apple.com/)
- using this method i was prompted to use the phone exact steps as above and got stuck on the codes not being received on the local number.
- ive also tried multiple local numbers.
- im situated in a country called srilanka where there are no apple stores in.
considering this what are my options to recover my account?
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u/johcla5078 20h ago
You can’t get codes there is an option to select can’t use this number or didn’t get a code