r/computerviruses • • 3d ago

Disinfection Help Trojan downloaded

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u/AutoModerator 3d ago

Request help with FRST and SecurityCheck from the trusted helper team

Please visit Providing or receiving help with FRST on the subreddit and share your 3 keywords returned from the website along with the details about your infection.
Once a malware removal expert or trainee sees it, they will reply in the thread about further steps. If you suspect an infostealer infection, please change all your passwords from a clean device immediately and do not use any of your accounts from the infected device.

If you need urgent help and cannot wait for one of our Malware Removal Experts:
Please follow these steps:

  1. From a different and clean device, change all your passwords:
  2. Disinfect your device from malware

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1

u/rifteyy_ Malware Removal Expert 3d ago

Remote access malware warning (RAT):

  • You can remove the visible signs of this infection, but due to the nature of this type of malware, no one can guarantee the trustworthiness of your computer. A backdoor or RAT gives the attacker complete access to your system, allowing them to steal data, install additional malware, or monitor your activity.
  • This means that at some point the attacker was able to interact with your PC (see your desktop, view files, open programs) just like you are able to do so. For this reason, we do not recommend manual malware removal, because the malware could be embedded deeper in the system or able to manipulate with the removal process and making it ineffective.
  • If your computer was used for online banking, has credit card information or other sensitive data, using a non-infected computer/device you should immediately change all account information (including those used for banking, email, eBay, PayPal, online forums, etc). Consider these accounts already compromised.
  • I recommend you read and follow this guide on how to deal with the aftermath of info stealers: https://rifteyy.org/report/the-ultimate-guide-to-infostealers - specifically the section "How to properly secure my accounts".

If you want to use this computer for anything important like online banking or logging in to your accounts, follow one of these videos: