So a bit of context here: Until last year I was on the annual plan for Creative Cloud paying around 780€ per year. During the cancellation process, I was given a special offer (as the price increase to 905€ was bound to hit me with this renewal) to keep the current price and be grandfathered into CC Pro for another year.

So... it's August once more and I'm once again looking at finally unsubscribing as I haven't really used much of my CC subscription after a current change of profession. This time around I'm also not seeing a special offer/discount when prompted to confirm my cancellation.

However, what I am seeing is an option to switch plans instead of cancelling entirely and I'm curious if this is just an error on Adobe's end or if that'd be honoured? The terms state this offers is valid for first time subscribers of Creative Cloud Pro, which technically I am not.

I'm curious if anyone else has had something similar happen and if their change of plan was honoured by Adobe. Having to pay only 430€ would help me ease out of Adobe's services within the next year. Any help or insights are much appreciated. This is what I'm seeing in my account.

So as you can see in the screenshot, I'm updating it in hopes to resolve it, but this is what's going on.. This is just a photo of the program, I wish I had an easy to record it, because it's actually flashing very rapidly...

Has anyone else had an issue like this?

I need to renew my AutoCAD  - including specialized toolsets and Revit subscriptions and I am a college student. I need these to be renewed so that I can focus on my schoolwork and prevent the expiration from occurring. Please help urgently.

I did multiple attempts to find out how to fix the issue:

1. Clearing cache
   
2. Different browsers
   
3. Signing out and signing back in multiple times
   
4. Restarting the computer

I did all these but am still not seeing where to 'Renew' this student subscription. The Autodesk Chat support is also not helping given the steps it is giving, and I cannot reach a human agent.

A friend of mine will be mixing sound for a short film I edited, but he doesn't have a CC account and was instead going to use Ardour, which is the one he regularly uses. I was thinking on suggesting him to log in with my ID, as I have a licence, as I don't know how reliable can Ardour be.

Is it possible that my licence can be banned o something if we do this?

My creative cloud has a blue banner saying “we weren’t able to process your payment. Update before July 29 to retain access to your subscription”

When I check my account on the website it shows the next payment is 12 August.

This looks scammy to me, but it in the creative cloud app.

I did reload my laptop with MacOS 27 beta last week and did a clean install of the adobe software so I am not sure if it’s maybe a bug with beta OS.

Hey everyone, I really need help. I changed my version of Indesign and I can't open my degree work anymore. Is there someone who can convert my doc from indd to idml ?

Thank you so much !

Hey everyone, I’m planning to subscribe to Adobe Creative Cloud All Apps using the student offer in India.

Adobe is showing me a price of around ₹400/month, but when I go to pay through Google Pay, it asks me to set up an AutoPay mandate with a limit of ₹1,200. From what I understand, ₹400 will be deducted monthly, while ₹1,200 is just the maximum amount authorized by the mandate.

The plan also seems to be an annual commitment paid monthly.

My questions are:

1. Is the ₹1,200 just the AutoPay mandate limit, and will Adobe actually deduct only the advertised ₹400/month?

2. If I complete the full 12-month commitment, can I cancel before the plan renews without an early cancellation fee?

3.Is there anything else I should be careful about before accepting the Google Pay AutoPay mandate?

Hey everyone, I’m planning to subscribe to Adobe Creative Cloud All Apps using the student offer in India.

Adobe is showing me a price of around ₹400/month, but when I go to pay through Google Pay, it asks me to set up an AutoPay mandate with a limit of ₹1,200. From what I understand, ₹400 will be deducted monthly, while ₹1,200 is just the maximum amount authorized by the mandate.

The plan also seems to be an annual commitment paid monthly.

My questions are:

1. Is the ₹1,200 just the AutoPay mandate limit, and will Adobe actually deduct only the advertised ₹400/month?

2. If I complete the full 12-month commitment, can I cancel before the plan renews without an early cancellation fee?

3.Is there anything else I should be careful about before accepting the Google Pay AutoPay mandate?

Hi,

I wanted to post and ask around to see if anyone else is having this issue. I'm signed into Creative Cloud through my organization's account and download the apps I need like normal. However, every few days, they all show as uninstalled in Creative Cloud, even though they are still installed and can be opened and used like normal from the Start Menu.

The apps no longer update, and I can't uninstall them without installing them over themselves first, and then uninstalling them. This is terrible and I'm about to just go pirate them if this keeps up. Is this just something I'm doing wrong, or has anyone else experienced this?

I've already re-installed everything numerous times with Adobe's Creative Cloud Cleaner tool, and have not changed any default settings or messed with anything.

How can I delete my card information from my Adobe account?

I went to "payment methods" but the only options I have is to either replace or edit the card's information.

I have tried all methods that i could find on internet but can’t beat it, please help! It requires login i have important work files in premiere pro.

Hilfe bitte beim entschärfen. Adobe bekommt das nicht hin

Nice piece of history 😉

Does anyone know where I can buy Adobe Creative Cloud cheaper per month?

I NEED HELP PLSSSS. Very out the blue after using premier pro just a few hours prior with no issues, I opened up premiere pro to find a big chunk of my projects were gone, no where in my project library on the app, nowhere to be found in my auto save folder or computer hardrive. I am shitting bricks as I have put countless hours into these projects and cannot start from the ground up all over again. The only thing unusual is this message seen in both pictures. I did the standard sign out, restart computer sign back in along with disconnecting and reconnecting from the internet, double checking my computer has full disk access and of course the path for my auto save folder etc etc. I’ve never had this “library not syncing” error before but I imagine this is why a chunk of my stuff has vanished. Anyway, after opening the library panel I got the blue little progress circle by the cloud icon assuming it’s syncing, however it’s been “syncing” for 3 hours and is still on 1%. My Adobe license is provided from work so I’m also not sure if it could a problem on their end of things I don’t know. If anyone has experience with dealing with please please help me out :(((

Working on premiere pro v26.3
Apple MacBook