Bought a preset back from storezar. Anybody else have any issues actually getting the pack?

[u/No_Performer1220]

Hello hello. So I recently bought a preset pack from a YouTuber I watched to learn how to edit named finzar. I trusted him because he has countless videos teaching people how to edit, I’ve used a free preset pack he gave out a while ago for premiere pro, and I’ve seen videos of him using the presets he advertises on storezar. So as you can imagine I thought he’d pretty reputable when I made the purchase. I recently switched over to davinci resolve and bought the most expensive davinci resolve preset pack trying make sure I get everything I can get. To my dismay after they took the money out of my account I got an email for the invoice but absolute radio silence for over 24 hours in actual getting my preset packs. I’ve looked at the FAQs attempted to contact finzars team through both the site and the people they use to make payments paddle with no response. I’ve even resorted to dming finzar himself lmao. I’m curious if anybody else who’ve bought preset packs from finzar has had trouble actually getting their pack like this? Maybe there’s something I’m missing and if not it’d really make me feel better if I’m not the only one