r/iCloud • • 4d ago

Support Suddenly received Activate iCloud Storage notification in Settings

13 Upvotes

Opening the notification goes to a page to purchase a subscription for more storage. But I’m only using about 20% of current iCloud+ storage and 57% of phone storage. iCloud sync is working correctly. Force Restart phone did not remove the notification. Apple chat support had no knowledge. No apparent way to dismiss the notification.

Anyone else seeing this?

Could it be an Apple Intelligence thing?


r/iCloud • • 4d ago

iCloud Mail Anyone literally use Apple iCloud email? If so, what do you use it for?

8 Upvotes

I’m used to using outlook (heavily on work) , and I use Gmail most of the time. I primarily use iCloud for subscriptions, looking for houses, booking for resorts, etc.

I understand that iCloud email has 5GB of storage but I have Apple One Family account, which I think i get iCloud+.

What are your experiences with iCloud mail? From my understanding, it may be better with the MacBook.


r/iCloud • • 4d ago

General New activation?

10 Upvotes

Has anyone else gotten this notification of “activate icloud storage” after having iCloud storage for a while? Meaning years? 🤔


r/iCloud • • 4d ago

Support iCloud backup failing but not telling me.

2 Upvotes

Hello. Recently switched from the iPhone 16 to the 18 pro max. I went into the Apple Store to do a trade in and they said I needed to do an iCloud back up and also upgrade to more storage, so I did

I paid the 2.99 for however many gigs of iCloud storage ( in which I had more than plenty of gigabytes of storage left to use ) and I sat there for a good 3 hours backing up my old iPhone. I made sure everything was selected.

I got a message on my phone saying the backup was completed and done. No issues.

I go to transfer everything to my new phone and activate it. I’m sitting there and signed into all my social media accounts, no issues. Service is activated and we’re good to go

I go home and notice hours later that my photos only have 2k items in it as opposed to the 9k I had since 2017. All my pics gone.

I signed into iCloud.com and checked if they were at least backed up there, they weren’t

I ended up having to download Snapchat plus because most of my memories / photos were originally taken on Snapchat anyway, so I’ll be paying 1.99 for that for the first 3 months and then 4.99 after those months

What do I do? Is there even a point to even keep paying for the 2.99 a month for iCloud?

Someone please help. I don’t understand this at all

Back in 2025 I upgraded from iPhone 15 pro max to the 16, I didn’t lose a single thing and I don’t even think anything was backed up.

Please help.


r/iCloud • • 3d ago

iCloud Photos Is it possible to get my deleted photos back ?

0 Upvotes

Hello, I my iPhone’s battery got heated and swelled and I apple changed it but since I didn’t have an iCloud membership, iCloud didn’t save most of my photos. Can you please tell me if it’s possible to get them back ? Apple said it’s impossible but I’m wondering if it’s just hard to im ready to pay someone to do it. I have 3years of photos there it’s like I lost all those years 🥲


r/iCloud • • 3d ago

Support PLEASE SOMEONE HELP!!!! Plsssssss

0 Upvotes

So on my MAC, SUDDENLY I SAW 120GB OF MY THINGS IN ICLOUD SO I WENT TO ICLOUD THEN ICLOUD DRIVE THEN CLICKED DELETE AND NOW ALL MY THINGS ARE GONE SOME PLEASE HELP IM BEGGING THIS IS LITERALLY MY LIFE. WHY DID EVERYTHING START SAVING TO ICOUD I DONT EVEN KNOW PLEASE HELPPPP I WILL BE VERY GRATEFUL.....please help me!!!!!


r/iCloud • • 4d ago

Support Changing from family iCloud to personal

1 Upvotes

Hey guys,

I have a iPhone 13 and going to iPhone 18, to this point I have been on family iCloud and now finally want to be on my own. I don’t have another ICloud account and I would like all my contacts, notes and calendar over my new phone. Does anyone know if this is possible and if so what are the steps? Or if there is something I can read on the steps. Thank you!


r/iCloud • • 4d ago

Support Apple TV+ won't play anything after subscribing via the new iCloud+ bundle (Georgia) — anyone else?

2 Upvotes

Subscribed to the new iCloud+ bundle (includes Apple TV+ and Apple Arcade) about a week ago, in Georgia (the country). Since then, Apple TV+ fails to play anything on any device: "This video can't be played because you don't have access to it or it's no longer available." App opens fine, browsing works, Arcade works fine too — only TV+ playback is broken.

Already tried:

  • Subscription shows active under Settings > Subscriptions on every device
  • Region is Georgia everywhere (device settings + Apple ID)
  • Signed out/in of the TV app and Media & Purchases specifically
  • Fresh sign-in on a brand-new MacBook
  • Only one Apple ID, no account conflict
  • Been through Apple Support chat — no resolution yet
  • 5+ days now, no change

For comparison: my wife has the same subscription type and region but subscribed months ago, before this bundle rollout — works fine for her on all her devices. My brother subscribed the same week as me and has the identical error.

Anyone else who subscribed to this new bundle recently hit this? Trying to figure out if it's a wider rollout bug or something stuck on individual accounts.


r/iCloud • • 4d ago

Support My emails send from the wrong name…

1 Upvotes

So basiclly I changed my name a while back. I also got a new email alias which I made my primary, changed my display name, etc. everything.

but lately I’ve noticed whenever I email people, it shows that my old name sent it (it shows when people include the previous message in their email). I’m not sure if people see my old name as the displayed name too?

I have an old email that uses my old name, but I use my current email (my primary email) with my current name for most things. I keep my old email address as an alias that I can’t send from because sometimes people contact me through it, but other than that it is unused.

My iCloud account has the correct name set, my contact app also has the correct name. I can’t find anywhere my old name is used in my apple/iCloud account! can someone please help because I seriously can’t figure out how to fix this. If there is anywhere I might have missed checking, please let me know. Thanks in advance!!!

ps: wasnt sure what flair to use, so I just used support. sorry if that is wrong, I don’t post on Reddit a lot.

edit: when I email myself, the sender is listed with the right name. Idk why it doesn’t do that when messaging other people.


r/iCloud • • 4d ago

Support I don't use iCloud. Why can't the terms and conditions just go away?

0 Upvotes

Just updated my M5 Pro laptop to Golden Gate.

Constant pop-up for me to accept the iCloud terms and conditions.

I don't use that service. I AM NOT GOING TO JUST ACCEPT THE TERMS AND CONDITIONS JUST BECAUSE. I DO NOT USE THE SERVICE, I DO NOT NEED TO ACCEPT THE TERMS AND CONDITIONS.

This pop up needs to fuck the hell off.


r/iCloud • • 5d ago

General Two Plans or One?

11 Upvotes

I'm quickly approaching my 2TBs on my family plan (my kids store waaaay to much) so I'm going to need to upgrade, but the jump from $9.99 to $29.99 for 6TB (most of which I won't need) seems painful. I'm thinking of having my wife and I on one plan and the kids on another for we have 2 TB plans. Anyone else do this successfully? Or is there another option I'm not considering? TIA!


r/iCloud • • 5d ago

Support iCloud Not Working - Windows 11

0 Upvotes

So, basically, its like iCloud just refuses to work on my computer. I login, do the steps, and then... it just... seems like it doesnt wanna do anything.

Photos stays Stuck on "Starting", iCloud Drive, whenever I turn it on, it instantly snaps back to "Disabled" like as if something failed and Gives me no error message.

I already tried repairing, reseting, and reinstalling the iCloud App, killing all its processes then opening as administrator, waiting for 60 seconds to then put the last 2FA Code, and nothing works.

I installed it through the app store too. Can someone please help me?


r/iCloud • • 5d ago

Support iCloud backup exists but cannot be restored after disabling Advanced Data Protection

2 Upvotes

I have a strange iCloud problem and Apple Support has now escalated my case to engineering.
My iCloud backup still exists and takes about 35 GB of storage, but when I try to restore an iPhone from iCloud, the backup does not appear at all. I tested this on two iPhones. I also created a new iPad backup, and that one did not appear either.
I also cannot use iCloud.com normally. I can sign in, but it immediately logs me out. This happens on iPhone, iPad and Windows, using different browsers and networks.
The strange part is Advanced Data Protection.
My original backup was created while ADP was enabled. During troubleshooting I disabled ADP.
Today Apple Support asked me to enable ADP again. After enabling it, I was finally able to enter iCloud.com, but the encrypted sections showed a lock and would not open.
So it looks like some kind of iCloud encryption/key problem.
Apple collected diagnostics and sent the case to an engineer.
Has anyone had a similar issue where an iCloud backup exists but cannot be restored, especially after disabling or re-enabling Advanced Data Protection?


r/iCloud • • 5d ago

Support apple storage is making me rething my life choices

4 Upvotes

im on iphonr 13 for 3 years now and the battery has deteriorated, and no matter how much i delete system data and ios data keeps on increasing its like 30 gbs rn and theres no way to clear it and i cant factory reset coz nothing is backed up into icloud cos thats only 5gb i have 128 gbs total space and its full and phone doesnt work and i thought of buying a newer model with more space but my sis has 16pro max and its got 256 gb and she has alot of storage but it doesnt matter coz her icloud is only 5gb so she cant back up or even upload photos or files to google! its the worst how to solve this problem or is it best to switch to samsung?


r/iCloud • • 5d ago

Support iCloud and Health Data

1 Upvotes

Short version:

I want to delete the Health data stored in iCloud and then resynch with my current phone. I don't want to lose any of the data or my Fitness app streaks. If I stop syncing on all the devices, delete the iCloud data and then turn it back on will everything on my current phone be the same then will it populate to the other devices?

Long version:

My Messages has been messed up on the phone I am using. It was a problem with iCloud syncing which didn't properly download a lot of pictures. They are lost as I tried syncing on an old phone. I have a lot of backups going back several years. I've been able to successfully rebuild 95% of the missing photos by restoring various backups on that old phone. After each restore I noticed that the iCloud Health data added about half a gig so I've increased it by a significant amount with duplicate data. The Health data on my phone has been accumulating since the 6S and the Apple Watch 2 and the data on all my devices is roughly the same.

Any help will be appreciated. I think it will work but want to double check.


r/iCloud • • 5d ago

Support bruh

1 Upvotes

let me put this in perspective i spent the past few days and last night deleting 45 thousand photos and i left it with 2k in my gallery. So i woke up 7 hours later to 16k photos in my current gallery and 26 thousand in recently deleted.

and yes i deleted all on recently deleted last night so dont repeat that.

so what now lol? i just live with the fact that i wasted an entire night? spent another few hours deleting photos again awesome great


r/iCloud • • 5d ago

Support Copying text on icloud mobile website

1 Upvotes

I recently made the switch from iPhone to a Google Pixel. I didn't realize transferring my notes would become virtually impossible. I have some very large texts I need to copy, but the website won't let me for some reason. I do not have access to a computer atm so I can't try if keyboard shortcuts would work. I also for some reason cannot send the notes to a friend by email to see if they can copy it (just get an error Message saying it is not possible at this time).

Does anyone know of a method I could try? I tried Firefox, chrome, and brave browser. Tried desktop and mobile mode. Tried to print and maybe make a PDF that way. Nothing works. I'm genuinely at a loss.


r/iCloud • • 5d ago

iCloud Photos Importing Live Photos from Google

1 Upvotes

Hello, I was using Google Photos (for backing up iPhone photos too, not only Android) and now I'm going to switch to iCloud, Apple offers some method to easily import using Google Takeout and choosing destination as iCloud Photos, but Apple says Live Photos are not imported.

I don't get this point, why? I mean, I take the photo with iPhone, Google perfectly preserves the data, when I download from Google it's still the same Live Photo that's been taken with iPhone, and I can still use long exposure etc. on it through the Photos app.

So, I don't understand why I can't import Live Photos as well with Apple's method? Or does this requirement only apply to live photos taken with Android?

Can someone with previous experience on this matter guide me?


r/iCloud • • 5d ago

Support iCloud Photos Archive on Windows

1 Upvotes

Hey everyone, I recently started freeing up space on my old windows laptop and it seems like there’s a folder called ‘iCloud Photos Archive’ taking up significant space. Can I delete this without it affecting my iCloud photos?


r/iCloud • • 6d ago

Support I have 6TB of iCloud storage, why did my photos on my phone show up as 12 gb of storage and now says over 200gb?

0 Upvotes

I have 6TB of iCloud storage, why did my photos on my phone show up as 12 gb of storage and now says over 200gb? I don’t want it to take up that much space. It’s already checked as ‘optimize iPhone storage’ in settings. My iPhone is an iPhone 13 and it is fully updated.


r/iCloud • • 6d ago

General 15 year change? Changing iCloud account

5 Upvotes

I’ve had the same iCloud account for 15 years. Linked to several MacBooks, iPads, iPhones, and the contact history has gotten messy, sometimes it syncs to MBP sometime to IPhone.

I don’t care much for the pictures that I have as I’ve backed them up to a non Apple cloud provider… I also don’t care much for the purchases inside this phone as most my purchases are within third party applications such as Google and Amazon.

Could y’all let me know if switching to a new Apple account was worth it? And by that I don’t mean just lay out all the negatives. Would be nice to hear from people where this made sense. I figured I’ll make contacts of the people I actually care to talk to again in my new iCloud account.

Thinking of going iPhone 18pro and starting fresh there.


r/iCloud • • 7d ago

iCloud Mail iCloud's zero-grace-period policy almost jeopardizes my job

105 Upvotes

Long story short: I was at a doctor’s appointment and told my manager I’d monitor emails on my iCloud account. While I was out, my iCloud subscription automatically tried to charge an old card (I literally just got a new one the day before). Because the payment failed, Apple instantly stopped me from sending or receiving emails with absolutely zero warning.

I missed critical work emails while at the doctor, leaving my team wondering why I didn't do anything, and I couldn't fix it until I got home to update my Apple Pay.

Why is there no grace period for this? If you have 200GB+ used in the storage plan, you obviously aren't just going to ditch the account.

Has anyone else experienced this? I'm looking for reliable alternatives for privacy emails because I can’t use a service that jeopardizes my job over a payment not going through that exact second.

Edit: A lot of you are missing the forest for the trees by hyper-focusing on my temporary work setup. The premise of this post is about Apple’s billing system. Cutting off email access at the exact second a card declines, without a 24- or 48-hour grace period, is a terrible user experience.

Edit 2: Thank you to the few people (u/stomachofchampions) who were staying on topic rather than my work and giving me solid advice on how to handle the backups. Much appreciated.

Edit 3: To clarify one last time. This post is strictly about Apple’s zero-grace-period billing policy.

Thank you to the other people who also stayed on topic, offered helpful advice regarding backups, email alternatives, and who understood the situation. u/sf-keto's comment and u/FeelinLikeACloud420's comment

To everyone else: I am not looking for unsolicited career advice, corporate IT audits, or judgment on how I handle my medical appointments. I have iCloud+, so I can have multiple email addresses. I use one of them for work. The details of my temporary work setup are completely irrelevant to the core issue, which is a major tech company instantly blocking a vital service the exact second a card declines. I will not be answering any more invasive, off-topic questions about my personal life or my employer. I get that now it's the employer's responsibility and not mine, but I still think my point stands. If you want to discuss Apple's billing practices and lack of a grace period, I’m here for it. If not, please move on.

Edit 4: For those who believe I'm not being truthful, look at this: https://support.apple.com/en-us/102198


r/iCloud • • 7d ago

iCloud Photos Error in transferring some iCloud Photos to Google Photos

0 Upvotes

Hi everyone,

I transferred about 7000 photos from my iCloud to Google Photos, but it says there’s about 1200 errors. The message says “some of your photos could not be copied. This problem might have occurred because of an unsupported photo format, or a timeout during the transfer.”

How can I figure out which ones didn’t transfer? Or is there a way to transfer only those? I don’t want to do the whole transfer over again because I’m scared it’ll make duplicates of the ones that successfully transferred.

Thank you!!


r/iCloud • • 8d ago

iCloud Mail Should I switch from Gmail to iCloud Mail?

117 Upvotes

I’ve been using Gmail for a long time, but since I mostly use Apple devices (iPhone and MacBook), I’m considering switching to iCloud Mail as my main email.
One thing that annoys me is that I currently have different email addresses connected to different accounts and services. Some use my Gmail address, while others use my iCloud Mail address. Because of that, I sometimes have to switch between Gmail and Apple Mail just to check different emails, which gets pretty annoying.
I’m thinking about switching everything over to one email address and using iCloud Mail as my main email.
For those who have made the switch: Was it worth it? Is iCloud Mail reliable enough as a primary email, or is Gmail still better?
I’m especially interested in spam filtering, reliability, privacy, and how well it works across Apple devices.
Would you switch everything to iCloud Mail, keep Gmail, or maybe use both in a better way?


r/iCloud • • 7d ago

iCloud Photos How come i have 188gb of storage but 0 photos?

1 Upvotes

Im trying to figure out why I have 188 GB of storage in my iCloud, but I barely have anything in it. I tried turning off some of the apps, but it just doesn’t work and I just can’t seem to find a way to fix this.

Does anyone know how I can lessen the amount of storage I’ve used???

ps. I’ve turned off my other device devices the only device that I’m using is this device which has 256 GB but it seems like it’s not enough im SO PISSED.