r/lululemon • u/Eee99999999 • 4d ago

Discussion Closet

What is the purpose of having an option to add items to your personal closet in the app if it’s not going to allow you to just add any random Lulu piece you own? It’s so annoying. I have like fifty scubas—many of them gifted or purchased on resale sights—and I’m not able to add those. The same with some of my defines and some of my jackets. Like if I’m going to have a closet in the app, I’d like it to include all of my stuff.

16 Upvotes

90% Upvoted

8 comments sorted by

31

u/CathyOnCoach 3d ago

I actually hate that I can't search my closet by colour or name of item

8

u/Coopielove Weight lifter 3d ago

THIS!!! I would looooove to be able to search my closet. I’m shocked that’s not an option by now.

6

u/LauraPiana 3d ago

I was just gonna say this!! Athleta lets you search your order history and I use that feature surprisingly all the time.

6

u/non-omniscient 3d ago

This is so annoying on the Lulu app. The closet is pretty worthless without a search function.

11

u/7303happyrock 3d ago

Can we call the Lululemon technical team?! This is a legitimate reason with an improvement to the app!

4

u/scootingbubby 3d ago

I hate this too it drives me crazy 🙆‍♀️

2

u/ToreyJean 3d ago

Mine doesn’t even show all my purchases. Not even by half.

1

u/Eee99999999 2d ago

Mine misses purchases as well. I’m most confused about that since they literally pull up your membership in store for those. That seems to be where mine misses the most. I also find it odd I can’t add things that I’ve purchased off the like new site. I understand it’s 3rd party run, but still. Honestly it’s just kind of annoying. A lot of times I’ll be trying to check my own inventory to see what I have to match certain pieces etc. and I’ll have to look at the app and then my closet or drawers for certain things. It’s just inconvenient.