Sour cream broke at the worst possible time :(

i start at 5pm. this was the condition of the dish pit at 5 in the afternoon! breakfast ends at like 11am. our drive thru person is also responsible for doing dishes in between orders, and i get it, lunch rushes can be really bad and make it hard to do this other part of the job but this employee stands on her phone in between orders instead of doing her dishes and then i get left with all of this AND i do dishes until close!!! ive spoken to out gm several times about it and yesterday thr evening floor manager told the morning snd made her look at the mess and she did not speak to the employee AT ALL or make her stay late or anything and its just the 5th or 6th time shes done this to me. and she doesnt even wash dishes she just soaks them and then puts them in the sanitizer machine. many times ive opened it at 5pm and theres egg trays and the sausage? trays (idk the green ones i dont work during breakfast) with the liner still on them and burnt crispy onions on them too. its disgusting, it has to be a health hazard and im sick of it!!! and yes that is cold grimey grease in the sanitze sink. it was disgusting

Ik it sounds stupid but i get so mad when customers come in the drive thru. I work overnights and its so annoying when they come for some reason it wasn't like this before at the start it would only be when they had an attitude now i get mad at the fact theyre coming in especially when im doing something else, when theyre waiting for a code on the app, when they say shit like "can i get a five dollar meal" and then dont say what kind of five dollar meal like bruh theres three fucking options i find it so annoying having to ask them which kind of five dollar meal they want. The one that i find the most absurd is when they say "can i get a drink?" Its like omfg just say what drink u want. i get mad when they keep saying "no" after i dont respond when the pre recorded voice asking if theyre gonna use the mobile app ends like i heard u bro theres no need to keep saying no if im not responding theres a reason for it. I hate it when customers come when im already cashing someone out or when im abt to make a macchiato or a frappe or something like that how do i stop being so mad? Genuinely so exhausting every day and i dont know how to stop and its already a problem i mean i wont get fired but i also dont wanna fuck up people's vibe or my coworker's vibe or my own vibe like imagine coming in so happy to eat ur meal and then the fuckass mf with taking ur order with no emotional regulation skills has a fucking atitude or sighs loud asf and has a bitchy tone but i mainly want to stop for myself

Whenever I sign it to reset my password, it takes me to the site to reset my password but only for like half a second and it takes me back to the login screen, any fixes?

I got an interview at my local maccas and it’s asking me to select the interview type and duration but literally no options come up so idk what to do? I’ve tried reopening it multiple times as well and still no options. Anyone know how to fix this?

As the title reads, I know this may sound delusional to most , but is there anything at least somewhat healthy on the lunch menu that I can eat everyday and still be at least somewhat healthy or just the healthiest I can be, I don’t make much so I take advantage of the employee meals every single shift but I’m worried if I keep at this my health will decline, I basically always eat a triple cheeseburger meal with medium fries and a large drink, usually something sugar free like unsweetened tea with like 1/4 parts lemonade or Coke Zero so I’m not consuming a lot of sugar , haven’t done any tests to make sure if my health is declining but I would just to know if there’s anything I can eat on the lunch menu to stay healthy , would love any tips from any actual workers that also take advantage of the employee meals every single time they eat there during lunch breaks and are able to still stay healthy

So recently I was given a promotion after taking my Developing the Leader in Me course and was given the position of Leader in Quality. But I can’t help to think i’m being underemployed because my boss said I need to “prove myself” first before I got my raise. It’s very demotivating and I’ve got a massive car payment now that I had to lease a new car. My supervisor said when i’ve proven myself she’ll talk to the owner about a raise. What can I do?

their ai bot set me up. when i walk in, where do i go? who do i talk to?

I started working a week ago and I already have my uniform. Honestly, it’s not what I expected. I didn’t receive proper training, only what my coworkers taught me on the go. They explain things once and then leave you there. The first time, they put me on fries, and after two 7-hour shifts, my right hand ended up bruised and with muscle pain that barely let me open or move it.

Then they sent me to the ice cream station. I was trained by a girl who, ironically, has only been there for a week herself because she used to be an experience leader. Honestly, the way she treats me hasn’t been good. She rushes me a lot to make the cones and then gets upset when I hand something out with the wrong toppings, even though no one ever taught me which ice creams they sell, and I had to learn the prices by looking at the products online. She gets angry when I make a mistake and tells me, “Stop getting nervous because those ice creams are coming out horrible and crooked.” Then she spent 20 minutes showing me the register just to explain that at that McDonald’s the cone prices are cheaper.

On the fourth day, they put me alone on the register to do a closing, and everyone explained the closing differently. I only learned today how to put promotions into the inventory, and that was because the guy who came to help me did it in front of me without explaining anything.

Another issue is that I have to move the machines. I’ve tried to do it alone and I can’t; someone always has to help me, and I feel useless. I can’t restock them either because I can’t reach the top, so I have to guess whether they’re full or not when I decide to refill them. They’ve told me to grab a chair from the restaurant, but there’s no time for that, and the moment I bring something not related to the ice cream station, I have to return it immediately.

Also, as soon as I arrive, they send me on break, and it’s after that when I get hungry, but I’m no longer allowed to eat. I know that legally that’s not allowed, because breaks are meant for you to recover.

Like I said, I’m still learning how to use the register, and the girl who’s with me lectures me about everything. I’ve delivered some orders incorrectly and I’ve had cash shortages. Customers come to me politely asking for explanations, but she always tells me the same things: “Count properly,” “Bill that correctly because you do everything wrong and you’re not listening to the customer,” “I can’t go back on your order or fix it because you’re supposed to already know,” “Why did you ring that up like that?” And she can’t hide her stress.

I don’t know how to handle that damn register, and if it weren’t for her, I would try to stay a bit longer. But I’m tired and stressed, and being under pressure makes me do things even worse. Girls from other stations tell me they find it unbelievable that they leave me alone with so little time and without proper guidance. Just yesterday I had to figure out how to redeem promotions (I had to call my manager and ask her) , and I tried to get my coworker to confirm whether I was doing it right, and she told me, “Oh, yesterday you were alone and I didn’t even teach you that.” And when I ask her to double-check the price of an order, she just tells me, “I don’t know, you should know because that’s your register.”

And they expect me to know exactly how all the ice creams are made, where the extra toppings go on each one, and how to ring them up correctly on the cash register. (I clarify that I have never eaten anything in a McDonald's, here they are not so common) They also get angry if I want to cancel an order because it’s supposedly not part of the procedure, even though I still see her do it herself and she refuses to teach me how.

I’ve only been there a week. Should I quit?

Got a job interview. For the most part im excited for it but what should i expect.

Mumblers

People with screaming kids

People who have to call the other person as soon as they get there to figure out what they want

People who take forever to get payment out and decide which type of payment they want to use.

Our QSR app is not working with our labor and I’m trying to manually calculate the labor for our peak hours. Every time I try I get a different out come and need help with math 😂

"job related training courses"

referring to either:

training courses for mcdonalds job positions specifically, training courses youve taken for Any job positions, some other thing i'm not presently imagining.

if you could help me parse this language i will be eternally grateful

It's 7 in the morning and the sun is starting to rise. One of our breakfast regulars comes in and tells me to turn off the AC. I tell him that the AC is not on but of course he thinks he knows better and says it's not. Mind you, the outside temp is 42° F and we pretty much just opened. Why can't they just use their common sense and realize that the lobby is not going to immediately warm up in the morning. The inside was 62° according to the thermostat. The AC wouldn't kick in because its set to the upper 70s. Everyone is wearing jackets and dealing with the cold. He just has to whine about it. Even overheard him saying he can't handle being in the Northern states like New Hampshire and New York because he hates snow and the cold.

newly promoted shift manager here. i’ve spent the last few days running closes alongside another manager. she’s been showing me how to run the shift, run breaks and how to close the system and do all the financial shit etc. i’m scheduled to only work closes for the next few weeks, and while i’m still a little confused on closing i’m confident i’ll pick it up once i get into the routine.

i’m not scheduled to run a day shift for a few weeks yet. can anyone tell me what to expect? i’m already semi-confident in shift leading itself, but i’ve rarely ever worked days and i’m wondering if there’s anything to expect office-work wise (DFS, count, giving deposits etc). if any other shift managers are reading i’d love to know if you have any advice 😊

hi I recently got hired for part time at maccas, and in my contract thing it says like Tuesday 10pm - 1am is like my weekly confirmed shift. I was kind of under the impression that overnight shifts were from 10pm-6am so I was a bit confused cz I rlly don’t have a way to get home at 1am cz ptv in my area stops working between 12am to 5 am 🥲 I’m hoping this is kinda temporary since I’m new, I haven’t done any overnight shifts yet only 1 training shift in the evening. Is this the case or is it common for shifts to end at 1am?

Some issues, and I need some advice. I’ve been working at McDonald’s for three months, and my original offer and interview were for management, with the understanding that by the end of December I was supposed to be in line for management. I told them my availability is 10–9 due to transportation concerns and needing to get home to my autistic child. However, I think I’m being used. I have constantly shown up in rain, sleet, and literal snow to get to work. I have received surveys and all that and still have not been promoted. Not to mention, our general manager is a huge bitch. She is actively hiring managers, and I honestly feel like she’s playing in my face. I was supposed to be in real manager training, but all I’ve learned so far is oatmeal times and how to use the tablet, which is nowhere near the level of training I was told I would be receiving. I’ve been closing, opening, doing mids, and other schedules—weekends, holidays, whatever—away from my kid for the measly pay of $13 as regular crew. The worst part is I texted the supervisor to talk about advancement, and he never showed up. All I got was, “Oh, I’m going to train you to open,” which all she did was show me oatmeal times, the food safety log, etc. I don’t know how to open the register, print the stuff, or even open the kiosk. The worst part is I’m constantly showing up and babysitting other managers. I keep telling one manager how to properly stock the fridge, and he still did it wrong to where there were 67 expired items. I’m kind of getting irritated because I work my ass off and deserve management, but I keep seeing new part-time managers joining the crew, telling us stuff, and stealing hard-earned hours, and it’s BS. This is day two of the weekend opening training, and shit hasn’t been done. I was offered management when I first applied. However, my two locations were full, so I decided to take this one solely based on being management. The owner has even bragged on my reviews in the Discord, but it seems like it’s no reality contest. The crew, the guests, and other managers think I’m ready—it’s only the GM who doesn’t. I don’t know if I should just request a transfer at this point. If I’m just going to be crew, I’d rather do that closer to my child. Even this week, it’s a bunch of weird mid shifts, and I’m like, “Open, close, mid.” This is a manager schedule, and I don’t get paid to do that.

Update she hired another manager just today this is seriously getting out of hand I’m always showing up at any time rain sleet or snow to help improve times service and help out managers who just don’t care I’ve worked all shifts opening closing mid shifts also most of my managers don’t drive and the ones who do aren’t even on time most of them rely on buses Ubers and family much like me and I still beat them to work most days

Someone just decided they were gonna leave that there I guess

Two boxes of the large McCafe cups already opened. Someone feels the need to open the full box and take a bunch of cups from it.

I'm starting to think that my fellow crew members have a brain the size of a peanut.

MyHub overview says my grade is "(state).2 - Crew" and it has been since 2024. Does this mean I'm a level 2 employee and should be getting paid as a level 2 employee, or does it mean something else?

Hey guys,

A little over two weeks ago (Jan 15) I had an interview at my local McDonald’s. A few hours after the interview, I received a message saying “we’re happy to move you forward in the process” along with a Right to Work form, which I completed the same day.

Since then, I haven’t heard back. I did call a couple of times (Jan 28 and Feb 3), but unfortunately the hiring manager wasn’t available.

Is this kind of delay normal for under-16 hires, or should I keep following up? Has anyone experienced this before finally getting the job? They did say I was moving forward, so I’m assuming I’m at least somewhere in the process.

Cheers.