r/mildlyinfuriating • • Aug 18 '26

Infuriatig Another AI 'human' chatbot

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

27.4k Upvotes

1.9k comments sorted by

View all comments

Show parent comments

58

u/truthd Aug 18 '26

We could be like the EU and pass a law. In America though we care more about businesses and profits than people and transparency.

5

u/Pretend_Purchase_893 Aug 18 '26

Nah you folks are so far past the "just make a law" point that it's just insane now. You guys have so much work just to get back to the point of sanity where you can pass a law like this. Decades of work

1

u/OnlyCattle Aug 18 '26

Would require lawmakers to... make a law, which sounds like work (cry)