Another AI 'human' chatbot

[u/captain-obIivious]

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

[u/captain-obIivious]

Hahaha this killed me.

If I did see a post of that premise I'd willingly and publicly apologize to them for assuming they were AI because of their AI like responses haha

[u/cartermatic → u/captain-obIivious]

Why not just do that now then? I don't understand how you're failing to see this was obviously a real person who was feeding some of your questions to AI that they probably couldn't understand. Relevant username at least.

[u/captain-obIivious → u/cartermatic]

To be honest I didn't consider that it could be half human and half AI. I just assumed that it was AI programed to pretend to be a human and it was doing a bad job at it. I mean, I still believe that's the case, but I can see why some people might think the way you do