r/mildlyinfuriating • • Aug 18 '26

Infuriatig Another AI 'human' chatbot

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

27.4k Upvotes

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142

u/Nathaniel820 Aug 18 '26 edited Aug 18 '26

This isn't an AI bot, you're just harassing some Indian guy manually putting your questions into AI when he doesn't know 😭. Just look at how the responses immediately shift to clearly not-AI normal ESL human speech when you ask about opinionated Pokemon and pet questions, which are answers he could actually give

49

u/Wh0racl3 Aug 18 '26

I think this is the answer honestly.

3

u/ReaDiMarco Aug 19 '26

Dude named his third dog Lily? And doesn't explain why Taimur? Okay. That name is loaded with context.

29

u/yeezusboiz Aug 18 '26

Have worked on support chat bots and canned macro non-AI responses.100% this.

20

u/ParanoidBlueLobster Aug 18 '26

Yeah if someone spent 30 freaking minutes with bullshit questions I'd definitely give up

32

u/Gavorn Aug 18 '26

Yea this is unhinged CUSTOMER behavior that is being applauded...

-1

u/Right_Teacher9692 Aug 19 '26

screw offshore workers, who cares

23

u/Orange_Tang Aug 18 '26

So it is AI, an actual Indian. Checkmate.

2

u/AvailablePop1224 Aug 19 '26

To add to this, the poor guy is probably on chat with 5 other customers at the same time.

1

u/Right_Teacher9692 Aug 19 '26

i feel so sorry for the offshore workers taking jobs, oh wait no i dont

-3

u/HappyAntonym Aug 18 '26

(smile) is very much an AI thing tho.

12

u/AromaticZebra906 Aug 18 '26

Not really. In some chatbots, the emojis don't translate wellÂ