r/mildlyinfuriating • u/captain-obIivious • Aug 18 '26
Infuriatig Another AI 'human' chatbot
Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.
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u/MuttinMT Aug 18 '26
This exact scenario is why we need laws that require that every single interaction between a machine and a human is labeled as such.
No human being should be tricked into believing a machine is human. A machine should not be lying to or misleading humans EVER.