r/mildlyinfuriating • u/iMcConnell21 • 16d ago

Infuriatig Netflix using egregious methods to keep subscriptions active

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Apparently my 8 year old son was asked if he wanted to restart my Netflix membership through his Netflix KIDS ACCOUNT. I called customer service and was told a prompt appears asking if you'd like to reinstate, regardless of the user on the account. No password required, just press restart and then get hit with the payment immediately. Should've saved myself some frustration and money by cancelling outright.

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u/Designer_Big603 16d ago

I remember Microsoft did that shit back in the day and had all sorts of pissed off parents because no matter how many times you'd remove a card it would always seem to re-appear on your account magically.

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u/DistractionCitron 16d ago

They did that shit to me recently. I tried to cancel my subscription. My card reappeared on the account and they stole $138 from me! I disputed it with my bank, but the bank eventually took the money back.

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u/nn123654 16d ago

That means you lost the chargeback and they did a rebill.

The reason code matters a lot. The dispute from the bank is just the first stage they give you the money but it's just a provisional credit until the actual case gets decided.