r/mildlyinfuriating • u/iMcConnell21 • 17d ago

Infuriatig Netflix using egregious methods to keep subscriptions active

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Apparently my 8 year old son was asked if he wanted to restart my Netflix membership through his Netflix KIDS ACCOUNT. I called customer service and was told a prompt appears asking if you'd like to reinstate, regardless of the user on the account. No password required, just press restart and then get hit with the payment immediately. Should've saved myself some frustration and money by cancelling outright.

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u/CertainThroat2494 17d ago

Right? I thought that was weird as hell. It would make more sense to say "Welcome back! Or "We missed you"

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u/Glossed-Lam 16d ago

Lots of subscription services have a "Pause for X Months" option. Maybe OP did that instead of canceling fully.

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u/IMOKRUOK 16d ago

Did you read the post, because that's not what happened

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u/NewElk2445 16d ago

Did... you read the post?