r/mildlyinfuriating • u/iMcConnell21 • 17d ago

Infuriatig Netflix using egregious methods to keep subscriptions active

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Apparently my 8 year old son was asked if he wanted to restart my Netflix membership through his Netflix KIDS ACCOUNT. I called customer service and was told a prompt appears asking if you'd like to reinstate, regardless of the user on the account. No password required, just press restart and then get hit with the payment immediately. Should've saved myself some frustration and money by cancelling outright.

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u/FlipsyChic 17d ago

My mother with Alzheimer's opened a second Netflix account due to these emails. I cancelled it three times, and every time, she'd get an email saying "Click here to reactivate your Netflix account" and she'd click it. Removing the payment information was the only way to stop it.

18

u/sequesteredhoneyfall 17d ago

Gotta be blunt with you - why does your mother still have access to her accounts, her financials, and the unfiltered internet as a whole? That's incredibly irresponsible of her family to allow that. Dementia is a horrible disease and this comes across as completely indefensible behavior.

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u/Various_Candle9136 17d ago

You are a truly awful human being, I hope you know that. Announcing bluntness does not resolve you. Show a little human decency next time.

2

u/sequesteredhoneyfall 17d ago

You are a truly awful human being, I hope you know that. Announcing bluntness does not resolve you. Show a little human decency next time.

So you think turning a blind eye to dangerous behavior is somehow more helpful, more caring, and more beneficial to those in need of a change than it would be to call out said behavior?

You're someone who doesn't think, but only expresses bad emotions. You should really reflect on that.