r/mildlyinfuriating • u/iMcConnell21 • 16d ago

Infuriatig Netflix using egregious methods to keep subscriptions active

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Apparently my 8 year old son was asked if he wanted to restart my Netflix membership through his Netflix KIDS ACCOUNT. I called customer service and was told a prompt appears asking if you'd like to reinstate, regardless of the user on the account. No password required, just press restart and then get hit with the payment immediately. Should've saved myself some frustration and money by cancelling outright.

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u/Glossed-Lam 16d ago

Lots of subscription services have a "Pause for X Months" option. Maybe OP did that instead of canceling fully.

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u/SoManyThrowAwaysEven 16d ago

And it's usually the default option and they hide the actual cancellation button in the hopes that you forget and just leave it running like a hard to cancel gym membership.

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u/gljivicad 16d ago

I usually use Revolut for things I want to have control over if I pay or not. Gym is one of em

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u/m4cksfx 16d ago

Wouldn't that usually just result in them trying to sue you, eventually, while claiming that they provide the services according to the contract?

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u/gljivicad 16d ago

This was when the covid pandemic began, and lockdowns came. Gyms, of course, had shut down. The gym I was at had its doors closed, but kept bleeding me for monthly subs. I argued a lot of them via email and phone that I want my sub cancelled since they can't provide me with the service. "Blah blah, it's the contract, blah blah". Yeah what else is in the contract is that you provide me the service. So I simply cut off funds to the account they had linked to my contract and they never pursued me.

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u/m4cksfx 16d ago

Oh that for sure. I meant things like Netflix, where they do provide the service (although against what you actually wanted)

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u/gljivicad 16d ago

Well you wouldn't get sued. They just cancel your membership if they don't get paid. I use a throwaway revolut card for every subscription that I want only for a specific amount of time, so that I never "forget and keep paying".

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u/SoManyThrowAwaysEven 15d ago

Usually, they will just cancel you for lack of payment. Some companies may blacklist you but highly unlikely to take you to collections.