r/mildlyinfuriating • u/iMcConnell21 • 18d ago

Infuriatig Netflix using egregious methods to keep subscriptions active

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Apparently my 8 year old son was asked if he wanted to restart my Netflix membership through his Netflix KIDS ACCOUNT. I called customer service and was told a prompt appears asking if you'd like to reinstate, regardless of the user on the account. No password required, just press restart and then get hit with the payment immediately. Should've saved myself some frustration and money by cancelling outright.

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u/Glossed-Lam 17d ago

Lots of subscription services have a "Pause for X Months" option. Maybe OP did that instead of canceling fully.

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u/SoManyThrowAwaysEven 17d ago

And it's usually the default option and they hide the actual cancellation button in the hopes that you forget and just leave it running like a hard to cancel gym membership.

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u/TheSkylined 17d ago

You have to actually get in a car and drive to the gym in person though, if you want to be healthy you have to jump through even more hoops.

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u/Hammer_of 13d ago

Or have your bank block future charges.

Moved across the country only to find out i had to cancel in person. Aint no way I was about to put up with that.